Dreams Madeira Resort Spa & Marina

Hotel is a top notch. All Inclusive with lots of food and drinks

Das Hotel und die Mitarbeiter sind super professionell. Das Essen und die Ausstattung fühlte sich alles sehr hochwertig an. Wir haben den Aufenthalt sehr genossen und waren positiv überrascht. Das Essen war auch sehr gut und wir sind auch als Vegetarier auf unsere Kosten gekommen.

Beautiful complex very well cared for staff took pride in keeping up bright standards of cleanliness and service. Nothing was too much trouble very helpful. Excellent room and beds fresh clean, everything one needed no shortage of towels by the pool and beach. Very attentive staff providing drinks by pool and beach overall an extremely relaxing holiday highest quality in beautiful surroundings and location

The property is new, and well appointed. Since they are new I give it another year for them to get it all sorted. They offer a daily shuttle to Funchal which is nice. If your looking for new, upscale and quite, great place. If you want to be in the heart of action. Stay in Funchal. Overall wonderful experience.

What a beautiful hotel! We loved the pool cafe/bar. The staff are extremely welcoming and the property is very clean. The drinks at the bars are also very good. We loved our stay here.

We spent a mostly relaxing week here in March 2025. The resort is in very good condition all round, as you'd hope given it only opened at the end of 2024. Preferred club garden room was bigger than advertised and with more of an ocean view than a garden view, a welcome surprise. Check in process could be politely described as slow and disorganised. But I was tired and hungry at that moment, and my experience felt chaotic and with a distinct lack of accountability with multiple reception staff sitting there being their desks doing nothing other than stare at you while you wait to be called for at least 30 mins, with not even a welcome drink offered. We were not taken to the preferred lounge to check in, unclear why we were not offered that (paid for) service. They need to improve a lot here. First impressions and all that. Eventually, we arrived at our room to discover our bags had been taken to another room.. an issue immediately identified and professionally resolved by Basil. As mentioned the resort is in great condition and visually pleasing. We were delighted with the standard of the room. There is enough variation in the F&B offer to stay for up to 10 days without having to repeat your dinner plans. All food was a good standard, with special mentions to the menu of the french restaurant in the lighthouse and the mix grill in the steakhouse. App makes it easy to plan ahead and make reservations. Most staff are friendly and attentive. There is a mix of experienced hospitality professionals and those who just work there as a job. You will quickly identify the staff who offer a level up in service vs those who don't. Special mentions are worth making to Sandra, Kahn and Tiajo in the restaurants, Basil on the door, Muss in entertainment and Smail in the sports bar. I was also impressed with the coffee bar team who always offered service with a smile and remembered our drinks preferences. Would we stay there again? Definitely!