Silver Sands Serenity

It was very good experience to stay here..Everything is reachable from here..both airports and beaches..breakfast is good...Staff behavior is good...Special thanks reception staff Sweaden and William both are humble.Even after checkout they helped with everything. Thanks again.

I visited this hotel for 3 weeks in January with my husband and another couple. Hotel staff fantastic. Hotel a little tired and in need of a deep clean. On leaving I asked reception would it be possible to leave a bag of my belongings to be used on my return trip in March with friends. They were very helpful, telling me it would be stored in a locker. I left a clothes steamer and 4 bottles of expensive sun lotions. When I returned in March, they could not find it and told me it was stored in lost properly and as I had given it them in a bin liner it had been thrown away. It was handed to them in a carrier bag. Ok mistakes happen I let it slide. We arrived on a Tuesday am. On the Wednesday we returned to the room and my friend noticed her zips on her bag were open and a coin bag with 20 £1 coins was empty. We had left 500rps on the bed for the cleaner. I didn't report it to reception because of the altercation I had over my bag of belongings and also didn't want to get the wrong person into trouble. We decided to make managent aware on checking out, however when I asked for a feedback form there wasn't any available. I was told to go on trip advisor. It's very sad that the minority let this hotel down. The majority of staff are excellent and go above and beyond to please. Lock up anything of value!

Had a great time at the serenity .The staff were excellent. So welcoming, and pleasant.and always up for a laugh.a special thank you for my indian Prince.keep being you.the infinity pool on the roof was fab,and served lovely food.the breakfast also was delicious. Especially the omelette and the real coffee!

Property needs updating and attention to detail. The hotel would have been amazing when first opened and such a shame that the maintenance and cleanliness has not been maintained.

They are doing scam as the images which they show is completely different from the reality. The sea is not visible from the hotel and you have to travel to go the sea. The bathroom is too small though I have taken the superior room. The buffet at breakfast is also not good. At the current price lots of better hotels are available.

Hotel has few four to five rooms with separate beds. The lower floors have a nice view of a courtyard. The rooftop infinity pool has great hygiene and sunset views of the football field and the ocean.