Santana Beach Resort

I booked this hotel location was nice property was very good location but I booked Shute room was horrible smell I complained …

From the time my daughter and I checked in at night until we checked out 3 weeks later, we had an extraordinarily positive and eventful stay at Santana Beach Resort. The staff at the reception were welcoming and helpful. We also got a lovely room with 2 balconies - located exactly where we had wanted it. Thank you! Amar - the head of the restaurants worked professionally and made sure from the start of our stay that our wishes were fulfilled in connection with our half board. Amar also followed up continuously to make sure everything was okay throughout our stay. Thank you! Every morning for the most delicious fresh breakfast buffet with fresh fruit, juice, omelette, Indian and regular breakfast and a lot of other stuff - we were greeted at the check-in counter at the entrance by big beautiful Indian smiles from Sunil and Subal and a good morning greeting too - then the start of another positive day could begin. Thank you! The entire morning staff were sweet and helpful - and they constantly worked on tidying up and cleaning, so that the restaurant appeared inviting. Thank you! When Shubham was at work he always came by our table and politely asked if we were doing well - and if we needed help with anything. Very empathetic. Thank you! For dinner we were served daily by an absolutely fantastic team of waiters: Subal, Basant, Biju, Mukesh, Om ……. they gave good recommendations for varied food and drink choices. The smiles, laughter and good vibes was amazing. They also patiently answered our continuous curious questions about Indian culture, family traditions, lifestyle and more. It was a great experience to be allowed to meet them at eye level - as the people behind the waiter. Thank you for wanting to interact so kindly and openly with us every single day - that's what we wanted - all of you was making us happy and feeling good every day. Thank you very very very much! The food is a chapter in itself - completely tasty, fresh ingredients and well-made - so delicious. Thank you! The garden is like a tropical jungle, with coconut palms and a flowerbed in all colors. Gardeners work hard every single day sweeping, watering, mowing, digging in the soil, planting. Thank you for keeping such a beautiful jungle garden! Through the winding garden paths there is direct access to the beach and the Calamari restaurant with a view of the sea. The entire staff on the beach were nice and helpful - and knew we would have delicious fresh Mango juice in the afternoon day after day. They always find sunbeds to us - Thank you! Calamari is well visited, also by Indians. I was lucky enough to meet a few Bollywood stars - who I also got to speak to personally - another extraordinary experience at Santana. Our cleaning *** Sukesh made the cutest towel figures for us every day, which we collected during our stay. They made the room decorative and homely. The room was kept clean and tidy, and we got free bottled water daily. Every time we met the smiling, energetic

just returned from 3 wonderful weeks at the Santana. The staff are fantastic a few mentions Subal in the resturant Sanesh the room cleaner and Babu Sankar and Ajay at the pool, all made our stay fantastic. With the yellow heat warning keeping us close to the hotel the whole staff were very attentive and made our holiday brilliant. We can highly recommend the Thursday night entertainment and food. In conclusion we can also rerommend the hotels other resturant Jambalya watched some good entertainment and enjoyed watching the cricket with the general manager who knows all his staff and clients.