Catalonia Punta del Rey

Un hotel muy antiguo, instalaciones antiguas para nada igual que en las fotos

L hôtel aurait certes besoin d une petite rénovation notamment pour les parties communes mais à côté de ça vous y mangez bien buffet à thème proposé chaque soir bon et Varié, les animations sont bonnes du matin au soir et les spectacles sont de qualité, les chambres sont correctes et propres, prenez si vous le pouvez une premium il y aura des petits plus et notamment l accès au jacuzzi qui se trouve en face de l hôtel, vue imprenable sur l océan....

I stumbled across a last minute stay at the hotel for my friend and I. Wanting a quick get away to recharge without the kids before summer holidays, I was hoping for a relaxing stay with a clean room. Service - the customer service at this hotel is flawless. Even when there’s a language barrier the smiles and welcoming nature of staff always leaves you feeling good. The front of house team were a breath of fresh air and always so helpful. At times the staffing wasn’t sufficient but I put this down to peak time business and understand it can’t be accommodated 24/7. You just have to wait I guess. Upon arrival, we were very kindly left with a bottle of sparkling wine and some biscuits on arrival. I don’t drink, but my friend loved this. And I sure did enjoy my biscuits. Thank you, beautiful touch. All inclusive - although we had all inclusive after a day of breakfast, lunch and dinner my friend and I had to steer clear of lunch to ensure we could breathe comfortably and enjoy the dinner. The options are great. One slight feedback would be with regard to separation of foods/dietary requirements. Omelettes were made on the same equipment used to cook bacon; I couldn’t enjoy my usual holiday breakfast, omelette and fruits. Having said this, I still had an array of options. The food is constantly changed and kept fresh and no matter what time of service is, food looks clean and staff maintain the food looking appetising and appealing when on display. The restaurant staff are so efficient and welcoming. The dinner hostess is such a delight, so polite and welcoming and always wearing the biggest of smiles. From sides, starters to mains and deserts there’s just so much to choose from. The drinks options was one which I struggled with. I wasn’t comfortable with drinking water from the water dispenser and bottled water was only served at lunch and dinner. The hot drinks machine serves a mean coffee. I don’t drink alcohol but tent to enjoy the 0% beers which there wasn’t any of. Reflective of the nature of the hotel and its clientele - there isn’t such dress code at dinner but we still dressed up. Majority are very casual. Amenities - we enjoyed premium (look on website for more info, or ask at desk when checking in) which allows you to have water bottles and access to the solarium. The solarium boasts an infinity jacuzzi overlooking the sea. We used this service (9:30-17:30) daily. It was relaxing and quiet and exactly what we wanted as the main pools have a lot of music, customers, food; noise. This is an adult only section with a self service bar with soft drinks and a beer option. There is a toilet and showers but we didn’t use the toilet as we didn’t find it very clean and just took a walk back to the hotel as a break from the sun. A little note, it would be great for people to be requested with a sign to have a shower before entering the jacuzzi. I see this as communal etiquette. Sadly, I don’t remember a single person doing this; didn’t use the