Krystal Urban Cancun & Beach Club

酒店總體比較乾淨，房間很大，但是桌子偏小。訂房時顯示送一張免費海灘俱樂部通行證，也收到了酒店確認的郵件。但到前台詢問如何使用時被告知要連住2晚以上才可以，而我衹住了一晚，不能使用，空期待了一場。

Había pedido una habitación con cama extra grande y el administrador absolutamente negligente no quiso cambiar la habitación con dos camas que me dieron. Afortunadamente el señor de recepción ayudó pero la actitud malísima.

The hotel is similar to a three star hotel but is very economical for the prices it offers. Best part was the morning breakfast buffet. They have a cook who carefully prepares omeletes and quesadillas, definitely recommend the chicken chipotle quesadillas. Buffet may not be included so you may want to double check to be sure. The living quarters were basic as well. You will have a security box, closet, small tv. They commonly clean every morning, if you don't want it to be clean you can place the do not disturb packard. Everything in the room is white, you will have a decent view of the buildings around, but the view is relaxing. Btw, it's advised to secure your belongings if you have a suitcase, this logic would apply any hotel you go to, better safe then sorry. Staff were very nice, everyone within the buffet mostly speak perfect english, but the cleaning ladies were not able to. Just something to be aware of. *** If you love starbucks, they have one at the entrance. They can't make a Barbie Frappuccino but they have most drinks similar to the aiports. I did not go to the pool of gym due to frequent travel to Xcaret. This is a hotel morentowards those who do travel versus the cost of an all inclusive. Overall, this hotel is budget friendly and the concierge/staff were very kind. Defintely worth the considering. FYI, you want to run the water for a little to get it hot. Its more between hot and warm, they could update the shower heads. Bht they give you plenty of towels they have a blowdryer aswell. Also, outlets may be an issue in the single rooms, the family rooms are well equiped. Close to the airport aswell, the drive is around 10 minutes.

If needed to be honest I would say check if there’s a better place for the price might be planning to pay for Krystal. I believe there’s more choice out there if only you’re not in high season

Le falta mantenimiento a las habitaciones

Muy complacido por el servicio y el personal amable en cada momento