The Village Hostel Canberra

The location is great, just a 10-minute walk from the bus hub, and everything is very clean. This is the first hostel I’ve stayed at where the cleaner works at night to tidy up the common room. The room had plenty of space for everyone. I stayed here for 2 nights and booked an 8-bed female dorm. When I checked in at 1 pm, I was assigned to a 4-bed dorm on the 2nd floor. At first, I was the only one there, but a man arrived at 10 pm. I checked with reception, and they apologized for the mistake and moved me to a 4-bed female dorm on the 1st floor. I felt uncomfortable because I was getting ready to sleep and didn’t expect to share a room with a man, as I had booked a female dorm. Moving all my belongings after unpacking was also inconvenient. My second room was still a 4-bed female dorm, even though I had booked an 8-bed dorm. I’m not sure why this happened, but I wanted to share my experience to help the hostel avoid similar issues in the future.

下了機場大巴，走個15分鐘，還可以……能接受，可以自己做飯，我們也不做……哈哈哈，房間就是一張床……一張桌子……旁邊的商場裏有超市，我們去附近都是打車的12左右，遠的16.17差不多了……始終不辦卡，懶得辦

這個青旅總體還不錯，前台和搞衞生的服務人員都很熱情！ 反而一個女經理管理太差，第一次是我同房間的一個蘇丹女孩白住好幾天，還是我發現的問題，她在管理啥？ 第二次是我在前台續費的四人房間，而且因為新年，房價是104澳元一天，我也無異議付了錢。第二天經理親自做前台，她卻要我換房，我想也許別人包房了，我也就大包小包從一樓搬到二樓，結果我到二樓房間一看，是八人房，我一看不對，就跑下去前台諮詢，經理態度非常不好，説我自己在網上訂的八人房，我説已經住了一個多星期了，我是前台續費的，她非但不聽，還態度蠻狠，最後我要求她打電話給我續費的工作人員，最後搞清楚是她自己把名字搞錯了，把我和其他女生搞混了。然後我再大包小包從二樓搬到一樓，她卻一句道歉都沒有，我用翻譯軟件和她説了，她卻當做不懂，太沒素質了，也沒有一個管理者的管理水平！