JS Horitzó

Firstly. They said room would be ready in 10mins. 1.5 hours later I went back up to desk. The person in front of me originally had room 014. They asked to switch and were given our room which was reserved as a balcony room. They gave us no recommends on where to eat, places to see, etc. just given the key. When we finally got our room they gave us the room they just switched 014. When we got to 014 no power. Went back to desk. They said “oh forgot to give you the card the needs to be inserted for power”. First of all, this room has no balcony which we reserved. The window faces the alley and a car. The Air Conditioning did not function. We ask 3 times (12pm, 3:30pm and 9 pm). for them to fix. Each time they said they would. It never was. The room was approximately 32 C. Only bright spot was the bartender was extremely friendly. Would never ever recommend this hotel to anyone but my worst enemy.

We booked a 7-night stay with our 8-month-old baby, and it has been a truly unpleasant experience. The air conditioning does not work properly, and the room is unbearably hot – making it nearly impossible for our baby to sleep. We’ve reached out to the staff multiple times, but they seem completely indifferent to the situation. At first, they promised to bring a fan to the room – hours later, we’re still waiting. I’ve kindly asked if someone from the staff could come and feel how hot the room is themselves, but no one ever shows up. We still have 5 days left of our stay, and instead of enjoying our vacation, we’re just trying to get through it, exhausted and uncomfortable. The hotel refuses to refund or offer any alternative so we could move to a more suitable place for our baby. The service here is honestly unacceptable. The staff are not helpful, not responsive, and show no concern for guest comfort or wellbeing. I’m writing this to warn other families – especially those traveling with small children – to avoid this place. Choose a hotel where guests are treated with care and basic needs are actually met.

Stayed there for one week in June. The location is fantastic with a great view. The staff is very serviceminded and gave great advice on what to do and where to have tasty dinners. The breakfast is very nice, varied selection and very tasty. The salsa was yummy. Recommend this hotel for a great vacation in Can Picafort ☀️

L'albergo è a due passi dalla spiaggia in zona centrale. Arredamento basico, come il bagno, ma con frigobar e aria condizionata. Eccellente la colazione. Abbiamo apprezzato molto la disponibilità di spogliatoio con doccia dopo il check out senza alcun pagamento.

Booked a 4 night HB stay and were wonderfully surprised. The hotel room was small and the bathroom could do with an update but the meals were superb, a themed area every evening with lots of choice. Breakfasts were also very tasty and definitely set one up for the day. A day trip to Cap de Formentor is highly recommended. All in all good value for money.

Posizione fantastica. Ho avuto la fortuna di ricevere la camera 320 con una vista spettacolare sul mare. Solo questo vale il viaggio. Camera ordinata e confortevole. L'immobile è bisogno di una riqualificazione totale e profonda . Comunque la posizione è la sua forza.