Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti8.7
Mukavuudet7.9
Palvelu8.3
Puhtaus8.7
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Kaikki arvostelut(106)
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Kielteisiä arvosteluja(2)
Vieraskäyttäjä
Esteetön huone
Majoittunut 5. 2025
Pariskunta
1 arvostelu
7.5/10
Lähetetty 30.6.2025
The receptionist was lovely. The carpark was very badly designed. The bed was very comfy, even though I booked King rooms, our bed was only a queen.
The bathroom was not cleaned well at all. There was a previous persons soap in the shower, hair stuck to the conditioner pump, one shower curtain was missing and the one remaining was dirty. The shower wall had soap scum all over it. The AC was noisy and didn't feel like it worked well at all. We couldn't adjust the fan or the temp higher than 26 degrees. The cups were not very clean. I was happy to see Equal as a sugar option. But the milk was not nice. And no complementary biscuits? Check out 11am is appreciated :)
Käännä
Majoituspaikan vastaus: Good afternoon,Thank you for taking the time to share your feedback. We're glad to hear that you found the receptionist lovely, the bed comfortable, and appreciated thoughtful touches like the sugar options and our 11am check-out time.We're truly sorry to hear about the cleanliness and maintenance issues you encountered during your stay, as well as the challenges with the air conditioning and carpark. This is certainly not the standard we strive to uphold, and we sincerely apologise for the inconvenience and discomfort caused.Your comments have been shared with our housekeeping and maintenance teams for immediate review and action. We also appreciate your feedback about the room amenities and will take this into consideration as we work to improve the guest experience.Thank you again for your valuable insights. We hope you’ll consider giving us another opportunity to provide you with the stay you expected and deserve.Warm regards,KwabenaDuty Manager | Rydges Camperdown
Kenny
Ylellinen kahden queen-size-vuoteen huone
Majoittunut 5. 2025
Perhe
17 arvostelu
6.5/10
Lähetetty 22.6.2025
Facilities and Carpark are old.
Käännä
Majoituspaikan vastaus: Dear Kenny,Thank you for taking the time to share your feedback. We appreciate your comments regarding our facilities and carpark. We understand that certain areas of the property may feel dated. Please be assured that we are actively working on plans for future upgrades to enhance the overall guest experience.Your input is valuable to us as we strive to improve, and we look forward to the opportunity to welcome you back in the future and provide a more comfortable stay.Warm regards,Ray Ng Duty Manager | Rydges Camperdown
😈Epiphany
Ylellinen kahden queen-size-vuoteen huone
Majoittunut 4. 2025
Muu
6 arvostelu
10/10
Ylivertainen
Lähetetty 14.6.2025
房間比較大,離悉尼大學近,早餐種類不算多,味道還可以,這個價位這個質量還是蠻好的
Käännä
Majoituspaikan vastaus: Dear Epiphany,Thank you for taking the time to share your feedback with us.We're glad to hear that you found the room spacious and appreciated our convenient location near the University of Sydney. It's also great to know that you found the breakfast to be of good quality and reasonably priced, especially considering the value.We’ve noted your comment regarding the variety of breakfast options and will certainly take it into consideration as we continue to improve our offerings.We hope to welcome you back again soon!Warm regards,Ray Ng Duty Manager | Rydges Camperdown
Ms Jude
Superior Queen -huone
Majoittunut 5. 2025
Pariskunta
1 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 8.6.2025
1.The bed on one side,felt like it had a broken spring because it was like sinking into a bean bag.
Not good.
2.The bathroom had a terrible smell coming from the drain in the shower,it was bad enough we had to call reception to come n try n sort it out,the staff did a quick fix,but it was not ideal,they did offer to move us to another room,but we had unpacked and settled in.we just opened a window and tried to get fresh air through the room.
3. The fire alarm went off for a short time and we were told to wait for further instructions,still waiting and we checked out yesterday lol. We tried to ring reception from our room to find out more about the situation,no answer. So we dialled out of our room and rang Rydges and got through to them that way.
4. The day of checkout,was anytime before 11am, at 9 am I was in bed,my partner was in the bathroom,the door opens,no knock to let us know someone was at the door,the cleaner just walked in and then starts apologizing when she notices me in bed,I was NOT HAPPY.
5.Went down to the buffet breakfast,they couldn't find us/ our name n room number and had to check with reception to confirm we were booked in & paying guests before we could be seated.
My partner did enjoy his bacon & eggs breakfast,the yoghurt I had was rather bland.
The staff were very helpful and respectful when we needed them to be and they did give us a free breakfast to compensate
But the negatives make me question whether I'd stay there again
The positives are the location ( which is great ) and the helpful staff who were friendly and polite,but they can only do so much in certain situations.
Käännä
Majoituspaikan vastaus: Thank you for taking the time to share your detailed feedback. We truly appreciate your honesty, as it helps us identify areas where we need to improve and ensures we’re providing the standard of service our guests deserve.Firstly, I’m very sorry to hear that your stay did not meet expectations in several key areas. The comfort of your room is a top priority, and we regret that the bed and the bathroom drain issue caused such inconvenience. While we’re glad our team offered a room change and responded promptly, we understand it wasn't an ideal situation, especially after you had settled in.We also sincerely apologize for the fire alarm incident and the lack of follow-up communication. Safety and guest communication are paramount, and we are reviewing this internally to ensure clearer protocols are followed in future.Regarding the housekeeping incident and the breakfast confusion, please accept our apologies for both. These moments certainly fall short of the standard we aim to uphold. We are addressing this with our teams to prevent similar issues moving forward.That said, we’re pleased to hear you found our staff to be helpful and polite, and that your partner enjoyed his breakfast. It's great to know our location and team left a positive impression.We hope you might consider giving us another opportunity in the future to deliver the seamless and comfortable experience you should have received this time. If you do decide to return, please feel free to contact us directly—we’d be happy to assist with your booking and ensure everything is taken care of personally.Rydges Camperdown Sydney Team
Vieraskäyttäjä
Ylellinen kahden queen-size-vuoteen huone
Majoittunut 4. 2025
Perhe
2 arvostelu
9.0/10
Mahtava
Lähetetty 13.5.2025
Perfect location for appt at the RPA. Bus also right outside the door to go into the city centre. Staff were friendly and accomodating. Standard hotel room amenities .
Käännä
Majoituspaikan vastaus: Thank you for taking the time to share your feedback!We’re so pleased to hear you found our location convenient—especially for your appointment at RPA—and that the easy access to public transport made getting around the city hassle-free. It's also wonderful to know our team made you feel welcome and well looked after during your stay.We truly appreciate your kind words and hope to welcome you back next time you're visiting the area.
Hui-Shan Lin
Ylellinen kahden queen-size-vuoteen huone
Majoittunut 3. 2025
Perhe
1 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 28.4.2025
It was a nice stay, good price.
Käännä
Majoituspaikan vastaus: Thank you for your kind words! We're glad to hear you enjoyed your stay and found it to be good value. We hope to welcome you back again soon!
Vieraskäyttäjä
Ylellinen kahden queen-size-vuoteen huone
Majoittunut 3. 2025
Matkustus ystävien kanssa
3 arvostelu
10/10
Ylivertainen
Lähetetty 27.4.2025
房間乾淨,環境舒適。
Käännä
Majoituspaikan vastaus: Thank you for your lovely feedback! We're delighted to hear you found the room clean and the environment comfortable. It's always our goal to provide a relaxing and enjoyable stay, and we're glad we met your expectations.
Cristiana
Ylellinen kahden queen-size-vuoteen huone
Majoittunut 3. 2025
Perhe
3 arvostelu
7.5/10
Lähetetty 22.4.2025
We had a room with two queen beds. Beds are comfy, room and bathrooms are clean. There is a bus stop just outside the hotel with two buses going to the CBD, and Haymarket.
Käännä
Majoituspaikan vastaus: Thank you for taking the time to share your experience!We're so pleased to hear you found the beds comfortable and the room and bathroom clean—that's exactly the kind of experience we aim to provide. It's also great to know the convenient bus access made getting to the CBD and Haymarket easy for you.We appreciate your feedback and hope to welcome you back on your next visit!
Zeeman
Superior Queen -huone
Majoittunut 3. 2025
Pariskunta
1 arvostelu
10/10
Ylivertainen
Lähetetty 7.4.2025
Nice spacious room with lovely view
Käännä
Majoituspaikan vastaus: Thank you for your kind review! We're delighted to hear you enjoyed the spacious room and the lovely view. It’s always great to know our guests are comfortable and enjoying their stay.We hope to welcome you back again soon!
Steven Zhu Jianjun
Superior Queen -huone
Majoittunut 12. 2024
Perhe
6 arvostelu
10/10
Ylivertainen
Lähetetty 3.4.2025
設施:好
衞生:好
環境:好
服務:好的
Käännä
Majoituspaikan vastaus: Thank you for your positive feedback! We're glad to hear you were pleased with our facilities, cleanliness, environment, and service. Your satisfaction means a lot to us, and we hope to welcome you back again soon.
aviv
Ylellinen kahden queen-size-vuoteen huone
Majoittunut 2. 2025
Perhe
29 arvostelu
9.0/10
Mahtava
Lähetetty 20.3.2025
it's a nice place that's relatively affordable for a family room. would have loved to stay a bit more.
Käännä
Majoituspaikan vastaus: Thank you for your lovely feedback! We're so glad to hear you enjoyed your stay and found our family room to be both comfortable and affordable. It’s always great to know our guests wish they could stay longer — we’d love to welcome you back anytime!
JixiangsibaoAJ
Ylellinen kahden queen-size-vuoteen huone
Majoittunut 11. 2024
Perhe
26 arvostelu
10/10
Ylivertainen
Lähetetty 15.3.2025
挺好的,出行方便
Käännä
Majoituspaikan vastaus: Thank you for your kind review! We're glad you found your stay very good and convenient for travel. We hope to welcome you back again soon!
Majoituspaikan vastaus: Thank you for your kind feedback!We’re delighted to hear that you enjoyed your stay and appreciated the clean, tidy room, our courteous front desk team, and the hotel’s convenient location. It’s great to know the nearby attractions and easy access to transport made your visit more enjoyable.We hope to welcome you back on your next trip to the city!
Majoituspaikan vastaus: Thank you for taking the time to share your experience with us. We’re truly sorry to hear that your stay did not meet your expectations and that several aspects of your visit left you disappointed.Please accept our sincere apologies for the condition of the facilities, any unpleasant odors, and the level of service you encountered. This is certainly not the standard we aim to uphold, and we regret that these issues affected your impression of our hotel. We also understand how the absence of amenities like drinking water and slippers may have caused inconvenience.While we’re pleased to know you found the location convenient, we’re very sorry to hear that it was the only positive aspect of your stay. Your feedback has been shared with our management team and relevant departments so we can take immediate steps to address the concerns you've raised.We appreciate your honesty and hope that, in the future, we might have the chance to restore your trust in Rydges Camperdown Sydney.
Vieraskäyttäjä
Ylellinen kahden queen-size-vuoteen huone
Majoittunut 1. 2025
Liikematkustaja
1 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 25.2.2025
感覺是中國的三星級水平
Käännä
Majoituspaikan vastaus: Thank you for your feedback.We appreciate your candid comparison, and we’re sorry to hear that your experience did not fully meet your expectations. We're continuously working to improve our facilities and services, and your input helps us identify areas where we can do better. If there's anything specific you feel we could enhance, we'd be grateful to hear more.We hope to have the opportunity to welcome you again and provide a more satisfying stay.