Tongatok Cliff Resort

I rented four rooms for five days. The resort is about 10 km away from Mambajao. It is in a quiet part of the island. The resort is right by the cliff and there are stairs which wind down to the water. The view during sunrise and sunset are spectacular. The hosts are very accommodating and flexible. They are always around to give recommendations and to answer any questions. For example, I tweaked my reservation because of changes in travel plans and the hosts obliged. No issues raised. The rooms are very clean and well appointed, the ground well manicured, and the staff always pleasant and ready to assist. If you want to have a quiet and relaxing base to explore Camiguin, I highly recommend this place.

Wir waren eine gute Woche hier und finden, wir haben alles richtig gemacht😀. Abholung vom Flughafen sowie Transfer zum Fährhafen klappten reibungslos. Die Zimmer/Appartements sind gross und hell, mit kleiner Pantryküche im vorderen Bereich incl. Spüle, Kühlschrank und Minigrill. Funktionier alles. Badezimmer gross und sauber. Wir haben mit Frühstück gebucht, das war sehr reichhaltig und gut. Personal vom Chef bis zum Koch durchgehend sehr freundlich und hilfsbereit. Getaucht haben wir im Nachbarhotel Volcan Eco Beach, und die Kombination(5min Weg) war perfekt. Vielen Dank für alles, wenn wir nochmal nach Camiguin kommen, dann zu Euch

We loved our stay at Tongatok. The view from our room was amazing and the staff were all super kind and helpful. When my partner was not feeling well, one of their security workers went out late at night to look for yogurt. While he was unsuccessful due to the late time, the owners had some and gave it to us. The food was very good and as we were leaving we met the owner (Frank) who was also super kind and knowledgeable about the Philippines. We will most definitely stay here on our next trip to Camiguin.

The views from the resort are wonderful, and the staff is even better. From the moment I was picked up at the airport by Frank, the owner, until the time I left, I felt like my needs were attended to and all my questions were answered. The internet connection was excellent, the food at the restaurant was very good, and the location was safe and well-tended. Great value.

Rooms are not what are in the pictures! My *********** stated that the rooms can accommodated 5 adults + 1 child ! I agreed on the extra charge of Php 800 / pax, but when I asked for shower curtains to place around the rod, the staff no we do not have/we do not provide! When I asked extra pillows, the staff pointed to the pillows stocked on the corner, those pillows that you sit on/chair pillows in my opinion ! Hello!!!!. The bookings were under my name so telling me that the IDs given were not enough is IRRELEVANT! YES WE GOT OUT IN 2 MINUTES AFTER STAYING IN THE LOWER ROOM THAT IS TOO HOT AS THE AC ISN'T ABLE TO WORK PROPERLY, THE TOILET/SHOWER THAT HAS NO CURTAIN. THE UPPER APARTMENT THAT HAS EN ENGINE SOUND WALL FAN. AGAIN, ANOTHER SHOWER UP WITH NO SHOWER CURTAIN. MR. OWNER, YOUR WIFE WAS ALMOST WANTED TO KICK ME OUT BUT I HAD NO OTHER BOOKING THAT MINUTE WE ARRIVED SO I EXPLAINED IT IS OK AS LONG YOU MAKE THAT 2 MATTRESSES YOU STOCKED ON TOP OF THE BED. WHEN WE LEFT THE PROPERTY, YOU JUST WALKED BY AND SAYING "I CANNOT HELP YOU. I AM SPEECHLESS".. THERE WERE YOUR EXACT WORDS. SO I JUST REPLIED, YOU CAN HAVE MY MONEY BUT I CANNOT ROT MY FAMILY/COMPANY IN YOUR RESORT WHERE NOTHING TO DO AND THINGS NOT WORKING PROPERLY.. NO ! THE ROOMS WERE NOT PROPERLY MADE. YOUR WIFE EVEN SCOLDED THE STAFF AND THEY WERE SMIRKING AT EACH OTHER. SORRY, I KNOW HOW HOSPITALITY WORKS AS MY JOB IS DEALING WITH HOTELS AROUND THE GLOBE. THE WAY YOUR WIFE/STAFF MET US WAS EMBARRASSING FOR ME TO SAY THE LEAST AND THE ONLY THING I CAN DO IS AGREE WITH THE EXTRA COST..! CHECK MY *********** HOTEL DETAILS ABOUT YOUR PROPERTY ON HOW MANY THAT "APARTMENT" CAN ACCOMMODATE. I SHOWED TO YOUR WIFE THAT WAS WHY SHE AGREED TO MAKE THE BED ! OK? AGAIN, YOUR RESORT SHOULD BE AVOIDED BY FAMILIES. YOUR RESORT IS AN OK "BACKPACKERS DEN"..

TERRIBLE ROOMS given so had to get out after 30mins. Nothing to do in the resort too for kids/family so not recommending this for sure. The shower has no curtains and won’t provide according to staff. The Wi-Fi is slow . The lady owner seemed not well prepared at all for the group.