Hyatt Centric Cambridge

I had a lovely 2-night stay at the Hyatt Centric Cambridge. The hotel was very clean, and the room was well-equipped with amenities such as still water, milk, coffee, tea, a mini fridge, an iron, and an ironing table. A standout feature was the complimentary 24-hour Whippet bus tickets provided on our first day, which made getting around Cambridge easy. The hotel is about 15 minutes by bus from the city centre and conveniently located near a large Sainsbury’s. Another great feature was the in-room entertainment. You can easily broadcast your phone to the TV by connecting to the hotel’s Wi-Fi, allowing you to watch your favourite shows on apps like Netflix seamlessly. The customer service was excellent. When I arrived early to drop off my luggage, they generously offered me a free early check-in at 9:30 AM instead of the usual 3 PM. On my last day, I unfortunately became unwell after brunch at the hotel restaurant. The hotel handled the situation professionally, issuing a full refund for the meal. To further assist, they kindly provided additional bus tickets to help make my journey home more comfortable. Overall, despite this incident, I was very impressed with the hotel’s cleanliness, amenities, and exceptional service. I would still recommend Hyatt Centric Cambridge for a pleasant and well-managed stay.

房間非常整潔，窗外景色很好！

Excellent