Four Points by Sheraton Cambridge Kitchener, Ontario

Book Elsewhere Hotel appears to look decent on the outside. Inside there are broken elevators. Broken ice machines. The room had a terrible musty smell. The pillows were so flat i had to roll it like a tootsie roll to get any kind of support. The towels are so old and worn that when i washed my face the facecloth became transparent. Rough towels too. The TV barely worked. No cable. Only 2 channels would "play" something only for the tv to shut off 5 minutes in?

The hotel was terrible overall, rooms are too old and outdated and smelly and AC did not work, very poor front desk service that hung up on me without addressing the AC issue!

This Hotel was situated very close to Ayr where I was being picked up for a family celebration. The room was pleasant and quiet for sleeping, a fridge and microwave, T.V ,coffee stand and very functional furniture and comfortable beds. We were allowed early check in and outside plenty of parking spots. Enjoyed a continental breakfast before leaving. Price was for stay was reasonable.👍

The room had a strong chemical smell and we could not open the eindows. The facility is clean but dated

OMG, this is a Marriott? The comforter on the bed was worn out, small buttons of filler in the baffles. We were so disgusted I took it to reception to show it off, the employee tried to explain it away. No shampoo to dispense in the shower. The HVAC sounded like a truck. No power to the USB. The television signal was intermittent on most channels. I was not thanked for being a Bonvoy member. Even the parking lot needs a makeover. We were booked for four nights, checked out after one, wouldn’t have stayed even one night but felt it was too late to look around for alternatives.

Convenient location off highway, staff at check-in and dining area was excellent.