Langdon Hall Country House Hotel & Spa

My son and I were able to experience Langdon Hall’s Maple Harvest recently and it was wonderful! We had a delicious lunch in the Main Dining Room and met Jeremy, the head groundskeeper, after lunch. Jeremy walked us over to the maple sugaring station where we discovered that attempts to harvest sap from the black walnut trees on the property were successful this year. We had known this was a goal from our visit last year but the colder winter made the dream of collecting this sap real. With Renard, the ‘mad scientist’, we tasted maple and black walnut sap (they are different from each other in subtle but significant ways) and maple and black walnut syrup. The synergistic relationship between the kitchen and the grounds was on full display as we talked about how the black walnut syrup could be used (black walnuts candied in black walnut syrup - delicious!; black walnut syrup in whisky cocktails - please have some on board at Christmas!). Walking through the greenhouses was another experience that illuminated the connection between the grounds and the kitchen. It is no accident that food is so delicious at LH. The creativity of Jason B., his chefs and the groundskeepers takes dining to another level. Our last stop was with Cody who taught us how to make maple bouchons, using science to explain how bouchons are made. There were, of course, candied walnuts to try and a delicious cold-brewed black walnut coffee to fortify us before our return trip to the GTA. All in all, a not-to-be-missed experience. Kudos to LH for such a wonderful day!

Poor customer service experience at both the spa and reservations desk coupled with a lack of attention to detail. Since this was the first time visiting the hotel, we posed questions about the rooms, spa and the grounds and the entire team had very limited knowledge. Do not be fooled with Weekend Getaway Packages and be sure to ask about the fee details since there is very little transparency on pricing. Not what I expected and definitely not recommended.

Food and accommodations were superlative. Service by staff who love their jobs. Little missteps that were easily sorted. Thoughtful consideration for celiacs. Loved the valet and porter service. And the consideration for our dogs. They had an amazing time. It was an wonderful Christmas experience.

We had a nice visit. On the whole the room was nice, the restaurant was very good, the spa was awesome, the people are very hospitable. Be aware: the room we stayed in with a fireplace has a very smoky odor. It seems wherever there is a wood burning fireplace in the building you get this strong odor which is to be expected, the fireplaces are not the kind with sealed glass doors, if you are sensitive to this then choose a room without the fireplace. The dining is very good but caters to wine so don’t expect a lot of choice if you drink beer like me, they do have some cans and they do have Guinness yay! Their draft beer is ok if you like lager with fruity taste. We didn’t get a chance to see the trails. A bit pricey but a good spot to go for a getaway, and the spa is exceptional.

After dinner I got extremely sick and I was up the whole night with diarrhea/vomiting and only started to recover around 130pm the next day. Food & Beverage director took a few days to get back to me and said I likely have a deep food sensitivity. I don’t have allergies or sensitivities. I asked for a refund of dinner and he offered lunch for two and I said it would be inconvenient for me to drive back for lunch and get childcare. He never responded back to me. There were also little things throughout the day - we came early they said they would let us know if room was ready early. We mentioned if it’s not ready early to leave our bags at the front so we could change for spa appointment - they ended up taking our bags anyway. So we had to have them bring it back down. They said the room was ready but wasn’t inspected so we couldn’t go in. When I was extremely sick there was one guy at the front who seemed hesitant to let me checkout beyond 1pm - even though I explained I physically could not go home yet until my stomach settled. I thought it was a bit rude and insensitive. He said “let’s play it by ear”. Poor service!! While the grounds were lovely - the room was spacious but a bit tired and needs a refresh. The spa service itself was great but the spa facilities were lackluster - seems like what you would get at a 3 star Marriott hotel. I much prefer the Four Seasons spa which has much nicer facilities - save yourself the drive.

C’était le meilleur hôtel testé au Canada avec un personnel hyper gentil et accueillant. Les canadiens sont supers. Petit déjeuner incroyable avec un très beau service. La chambre était spacieuse et très bien décorée. Personnel bilingue. Si nous pouvons nous reviendrons.