Globales Nova

We stayed at these apartments for a week at the end of August and had a mixed experience. Despite paying for a sea view, we were allocated a ground floor room. Unfortunately, our room had ants on the bed, and a dead cockroach in the kitchen surrounded by ants - not what you expect in a newly cleaned room. However, the staff dealt with this issue promptly and efficiently, and we swapped rooms - just wasn’t what we needed at midnight after a long day travelling. Despite this rocky start, we had a brilliant holiday. The location was fantastic, and the pool area and pool bar were great. The hallways could do with a revamp, as they felt very dated and dark, but the rooms were cleaned regularly and met our needs, even if they looked a bit tired. Overall, we'd recommend these apartments for their location and amenities. With a bit of TLC, they could be truly fantastic. But as it stands, they're a great option for a quick family getaway.

Hotel centrale posto a Son Matias fra Palmanova e Magaluff nemmeno a 100 metri da una magnifica spiaggia con un bellessimo e lungo camminamento fra negozi, ristoranti, agenzie turistiche, bar e locali vari. L'albergo presenta stanze spaziose. Noi a biamo preso lavista mare che è molto bella e, luminosa. L'hotel è attrezzato con un ingresso spazioso con ampio salone, piscina esterna ed interna, bar ristorante con prezzi contenuti vista la zona. È molto pulito con un servizio interno ineccepibile, cortese che interviene immediatamente all'occorrenza. Un poco caro il costo della cassaforte e alcuni mobili da rimodernare. Nel complesso ampiamente soddisfatti

I am currently staying at these apartments & have stayed here many times over the last 20+ years & have to say it has really gone downhill! The biggest issue we have had was heading out for the day at 11am on Tuesday morning only to arrive home just after 7pm with our apartment door wide open! Thankfully all of our valuables were locked in the safe & so far we haven't noticed anything missing. It turns out that the cleaning lady was in at around 2pm & forgot to close our door...talk about carelessness! I found this out by using my small bit of Spanish to speak to her myself the next morning. For over 5 hours the door was open, meaning any random person could have wandered in & helped themselves to our belongings, luckily we were at the end of the corridoor so not too many passers by. We went to reception immediately to report it, the lady on reception was very helpful but advised that we would need to speak to either the reception or site manager the next morning & she put a note next to our room number on the computer system to record what had happened & apologised to us. Needless to say we didn't get much sleep that night after the shock & so it was early afternoon when we arrived to reception the next day to be told that the site manager had gone home for the day but that the reception manager was there...we told him what had happened the previous evening but he just didn't want to know, he was extremely rude, dismissive & wouldn't even make eye contact with me, told me to come back at 9am the next morning to speak to the site manager, when I asked what time the site manager would be there until he just shrugged his shoulders. I wasn't setting an alarm to get up to speak to him & to be honest I feel that the site manager should have come to our room 1st thing the morning after to apologise to us for what had happened & check if all was ok with us & if any of our belongings were missing instead of us chasing him around. Needless to say we didn't have our room cleaned for the remainder of the week as we didn't trust that our belongings would be safe. Speaking of setting alarms, if you want to have any chance of getting a sunbed then that's exactly what you will need to do! I came on holiday to get away from setting early morning alarms but the sunbed situation here is absolutely diabolical, seems people are putting towels out the night before & nobody is monitoring this at all. The sunbeds are absolutely packed in with no room to move. The pool area is in complete darkness at night & could be quite dangerous, you need to walk through this area to access the bars & restaurants outside, there are plenty of lights but none of them switched on, just like the air conditioning in the rooms, that's pretty non existent & it's been pretty hot here (high 30s) this week so quite difficult to sleep unfortunately. I might aswell finish off the list by adding that the kitchen & bathroom were full of tiny little ants...not that these really bothered us but I'