Bowood Hotel, Spa, and Golf Resort

Great spa: clean and nice, wonderful area with gold fields and deers, modern spacious rooms with all the amenities.

As a family, we have visited Bowood Hotel 6 times previously and loved the hotel, restaurant, golf and spa. It is very sad to see that post COVID, the standards have declined across the board. The restaurant service is very slow with orders lost and a general lack of control by the staff. Our last breakfast took so long our waitress had to organise a checkout extension as we would not be able to get back to the room in time to pack to leave. The spa area and changing rooms are showing serious signs of lack of maintenance. Examples are huge areas of peeling paint on walls, dirty floors, showers out of action with huge holes in the wall and algae around the swimming pool windows. The rooms and communal areas are also showing signs of wear with carpet stains and damaged furniture. The above and other areas were brought to the attention of the front desk staff on checkout. The attitude was ‘sorry you feel that way but nothing we can / want to do’. Dissatisfied with this response, we sent an email to Bowood with no follow-up received. The cost of Bowood is in the premium category for sure. We hate to complain as we are here to relax and enjoy ourselves but when service and standards fall so far below what you would expect for a premium product, you feel rather let down and forced to raise it. If Bowood had responded to our email in a positive way, I doubt I would be writing this review, but they didn’t, so I am. All in all it’s sad to see the decline, I hope Bowood management take note a fix the issues as there are many other reviews on Trip Adviser saying the same things.

Wonderful spa break Always a treat, only wish we could have stayed longer. Staff all very efficient and courteous.

Always good to stay with spa option coupled with walks around golf courses. However I did not enjoy food and rooms had water and door mechanical issues.

I am writing this review as I sit watching the deer from the restaurant as they meander over the grounds. I have had two nights here whilst on business in the south and I cannot recommend Bowood highly enough. I cannot fault any aspect of my stay. From the warm welcome from the porter who opened the door on my arrival and the greeting from the reception staff who whisked away my luggage and coat as I was dashing straight into a meeting in their library. I had a light lunch with my colleague in the bar and my pate was delicious - just the perfect portion. On being handed my room key by reception I was informed that my luggage was already waiting for me in my room. My bedroom and bathroom were spacious and immaculately clean. The homemade biscuits in the room were a welcome treat and I always love to have the home comforts of a Nespresso machine in my room. Spoilt for choice in the bathroom with a bath and a large shower. I had dinner in the restaurant one night and room service dinner the 2nd evening and both were faultless. Great choice at breakfast and the service was warm, friendly and attentive. I have found my ideal hotel for when attending meetings in the south with Bowood’s proximity to the M4. I didn’t get to use the spa myself but got chatting to a couple who are spa members and they were very proud of their membership and waxed lyrical about the facilities and the exceptional views from both the gym and the pool. I cannot wait to return.

Would definitely go back. Lovely indoor pool, very friendly and efficient staff. Good rooms. Good breakfast.