Vieraskäyttäjä
21. kesäkuuta 2025
We booked through ON THE BEACH , 3 adults and I child . Promised transfer to hotel fro airport , dropped at end of street nowhere near hotel ! Paid for all inclusive , the food last night was Disgusting ! Had to go and eat out , after a long day travelling . Bed was hard as a rock , Room dirty and shabby , Outside door does not lock unless lifted and maniuvered . Bathroom drains smell My grandaughter aged 9 was advised not to have her floaty in the pool . We went to have lunch , came back , all our belongings and towels were moved , and glasses that we need tokens for had been taken away . The manager said he wanted to see my daughter in his office , she is 40 to explain rules of the hotel , she refused , more people were complaining to us about the standards, the food and his attitude , they have all had to eat out ! HE advised us that we could not lunch together , someone has to guard property around pool! We have spent all our hard earned cash to come here , and it is very very poor standard , it is alike to a run down Butlins holiday camp Another lady who was close to us , posted a bad review My family and I will not be returning and it is only our first day here . Lancaster
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