Vieraskäyttäjä
16. maaliskuuta 2025
I have stayed in this complex about 20 times in the last 10 years and really love this place. It is peaceful, tranquil, and perfect to spend the day in the sun by the pool. This visit led me to believe that their standards are slipping. I had a couple of issues that were not dealt with at all. Firstly, I was bitten a lot and concluded that it was from the bed. I asked reception if they could change my bedding and they said they would, but nothing happened so I had to try to wash, disinfect and dry the bedding myself. I thought that was very bad service.
I had a lovely oven in the apartment but no trays or racking. I asked for some and was told that would be arranged, but nothing happened.
It is the 'little things' that can make or break a holiday and unbfortunately that was my worst stay in this beautikful location.
I am sorry to be writing such a bad frevkiew but I do it in the hope that it improves the service at this usually wonderful place.
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