Elba Castillo San Jorge & Antigua Suite Hotel

Lovely hotel. Great location and the food was beautiful would highly recommend. We be going back

Lovely hotel, exceptionally clean and the staff are lovely too, they even left a bottle of cava in our room on my birthday! The beds are the comfiest I have ever slept on in the whole of the Canaries. Entertainment is great as well, good to keep the kids amused. We will definitely be back here. WiFi is not great and there is no air conditioning in the rooms, a little tip is to open the bathroom and bedroom window, it allows the room to cool to a comfortable temperature. These are the only faults I could find in my time here, all the plus points certainly outway the not so good points, hence why we will definitely come back here.

Overall a great week, especially as it is a very reasonable price. Food was good but not exceptional, however it is an all-inclusive catering for many people and differences in tastes. So don't let this put anyone off. Entertainment was average, but the complex is great, near to the Airport and offered good pools, great relaxing inside and out area's. Excellent and friendly staff, very clean in every area. Would happily recommend if anyone wants a reasonably priced week away.

Overall this hotel was a good choice for families and was what we had expected given the price we had paid but there are some points that do need attention which would make it so much better. On arrival our room wasn’t ready and we were told it would be a short wait, 3 1/4 hours later we were finally given the keys. I know it says check in from 3pm but as the hotel know what time the flights arrive surely they could get this more organised. The room was a good size and clean, but a bit tired with cracked floor tiles etc, there is a safe available but this costs €35 a week in this day and age I think these should be free to use, the room is cleaned daily but fresh towels are not always provided, neither do the cups or glasses get changed and the tea/coffee is not replenished. The all inclusive is actually pretty good the drinks are reasonable quality and food is good quality but obviously being AI the restaurant is not very cosy. For me the main thing that needs improving is the only evening bar area this is nasty, very noisy, crowded, and uncomfortable seating. The day time snacks were good and the pool areas were fine.

It is worth pointing out this is two hotels conjoined. The Elba and the San Jorge. they are essentially the same in that they are a suite based set of rooms. We stayed the previous week out of Caleta with friends for a birthday and wanted to stay longer, so sorted flights back a week later and walked into the hotel asking if they had any rooms. Had to book through their website app as that is how they manage bookings but no problem at all. A Sea View Delux room consisting of a bathroom, kitchenette, lounge (with an extra bed and sofa-bed and a large bedroom with two beds (basically slightly smaller doubles each) and very comfortable. The hotel(s) have lots of sun beds out the back facing the sea and at one end a bit of music and animacian stuff, the other quiet and then in the middle of the San Jorge a large quadrangle with a pool that is super quiet (and sunny). No music at all. Not sure if allowed but I guess not. Really one of the most relaxing places we have been. The hotel is a warren really but you soon get used to it. It has two cats: a black friendly one always trying to blag food and fuss, and a mostly white one that is very aloof. We laughed when she (I think it is a she) waltzed up to us waiting for a lift, trotted in and indicated the floor she wanted with a nod as I pointed at buttons. She had a place on the first floor she liked her mornings and could not be bothered to walk I guess. Staff are great and work very hard (especially the maids). The rooms are very clean but throughout there is a slight tiredness (not uncommon given the sea air) Now food is one of those marmite things and in all places people love, hate and in between. For us, the food was very poor and amongst the worse in any buffet-style hotel we stayed in. Exactly the same at breakfast, horrible coffee and the evening dinner consisted on exactly the same formulaic salad every day, few if any fresh veg and nothing fresh and largely very overcooked and tough meats. Nearly all the fruit seemed out of tins. A real contrast to the fantastic AI food we had the previous week in a budget hotel. Now for us, it was poor (and we ate out a lot as a result), but the evening entertainment bar is a friendly place and several we spoke with loved the food saying it was very good. So not having a pop, just our experience and taste perhaps are different. Would we come again, oh hell yes. No point posting pics of the sea view as there are ample, but a lovely location, very nice staff, very relaxing place to lounge about. We just would book not to eat (maybe breakfast), but then the rooms have a small kitchen and we know many of the great restaurants in town: it is also 5 mins from my favourite sports bar ! The review summary profile (overwhelmingly Excellent, then strongly very good and below that not even amounting to 64% of 'good' ratings) tells you everything. A very good and reasonably priced place and well worth a stay.

Loved it here the room is spot less pool area lovely clean staff friendly.stayed a week here in the hotel was self catering loads off bars restaurants nr by love it back in November. All tho there could off been a few more activities for older teens Pool was freezing but once in your body gets used to it