Hotel Bon Repos

What a dump. We didn’t expect the lap of luxury with a 3* hotel ( although in Italy 3* are usually basic but fabulous ) but this really is a dump. In fairness the rooms were as clean as they could be but you can’t polish turds. This ‘hotel’ is more like a hostel for groups of kids on football trips .. and I’m sure they love it. The pool is a good size. The food mass catered was very basic and most of it on the floor as packed in with groups of youngsters. But had I been staying for longer that 3 nights I would have had to move. The bathroom was falling apart. The shower actually dangerous as literally boiling hot intermittently. There was no drawer in the bed side cabinet. The walls must be cardboard as could hear every hacking cough, everyone pulling a case, and could smell the fag smoke from the people next door through the hole in the ceiling in the bathroom.. So this is not a hotel. It is a hostel. Spend a bit more and I also wouldn’t recommend Calella which has an old square but that’s it. Benidorm is positively posh in comparison. Plus the transport from the airport took 2 hours ..

I have visited this hotel many times, but this was my first trip in 5 years, and to be honest I will never book Bon Repos again. Not sure if it has new management, but the food was awful, I never struggle to eat abroad, but this time I did. Not just the food, but you could have soup ( if you dont mind it out of a plastic cup or coffee cup) must have to be first to dinner to get a bowl and spoon, same goes for cereal at breakfast. The noise in the hotel at night was terrible...first few days we had groups of football children on a trip keeping us awake, changed to two spanish ladies who chatted all night, then a gang of german men who wanted to party all night. So my sleep was little to none all holiday. Animation for children stops at sept 1st, which has never been the case her in the last 30 years ive visited. However the staff were polite, and the rooms were clean.

The staff was great and helpful with everything we asked for! The worst part started from breakfast Hall that was overcrowded very noisy, people shouting at each other you could say you was at the fish market and not in a dinner hall ,the food was average poor selection for all inclusive and we ate in town outside the hotel few time, drinks at bar the same even if we had all inclusive still we had to pay for better drinks about half price !.At night forget about sleeping ,noisy neighbours, walls are like cardboard thin can hear everything, people slamming the doors and talking loud even at 2-3 o'clock in the night ! The shower 🚿 works intermittently with hot water ! Overall the bad experience put us off booking again this hotel !

This hotel is terrible we got clean forks and knives from the basket what they put out and they were dirty had to wipe them plus the plates and cup were dirty too because of that Im ill from the second day when I went to see the manger with the napkin he said that’s not my problem that your Ill. Well anyone would get ill of a contaminated forks etc Would you like to eat with dirty forks etc ?? I’m never coming back here again 🤮🤮🤮🤮

No lo recomiendo. Para nada!!. Estancias sucias, sobre ocupación y bichos en la habitación! Un desastre. Mi hija ha acabado con las piernas llenas de picadas. Buffet con poca variedad y ascensores pequeños para la cantidad de gente que había. A la piscina le falta un repaso de mantenimiento en la zona de pequeños.

Muy mala estancia,creo que la peor de toda mi vida El buffet deja mucho que desear y antes del cierre nos retiraron la comida cuando nos estábamos sirviendo Al llegar la cuna no estaba preparada en nuestra habitación y cuando la reclamamos dos veces,nos trajeron una,y estaba mugrienta, sucia. Aquí no acaba, la cama estaba que se caya a pedazos y la primera noche no nos la cambiaron, me parece una vergüenza que tengan a los clientes en esta situación y no nos dieran una solución el primer día.Su respuesta fue,no tenemos camas. Después,nos quejamos que la habitación de al lado estaban haciendo escalando,avisamos dos veces y no nos creian, tenemos un bebé y eran las 2 de la mañana y no se podía descansar.Los del hotel toda la noche picando a la puerta,despertando al bebé. Cuando llegamos al hotel, la habitación no estaba limpia, había pelos por los suelos,la taza del WC rota, deja mucho que desear las instalaciones y el personal. El baño olía a cloaca y era horrible estar en la habitación.De depende te duchabas y salía agua caliente. Los ascensores del hotel,que solo tiene dos,son pequeños,dificulta mucho entrar con el carro y siempre nos tirábamos unos 10 minutos para cogerlo.Este hotel no tiene nada bueno,no reservéis!! En resumen un hotel que no aconsejo para nada.