Hotel Diego de Almagro Calama

Calama is apparently one of the driest places on earth ; it’s certainly very remote and logistics presumably present issues on a recurring basis. It’s only proper therefore to give its hospitality offering a wide berth. This hotel is somewhat dated, certainly ‘tired’. But it does offer a reasonable level of comfort - decent beds, plenty of hot water, air con and a basic swimming pool with sun lounging furniture. Forget in-room tea/coffee making facilities. AND…! Be prepared to bite your tongue when told that no milk is available across the entire hotel should you be attempting to make yourself a cuppa ‘downstairs’. Dinner sounded more hopeful on paper. Nothing earth shattering and certainly not an extensive menu, but the spaghetti bolognaise was able to trigger positive digestive anticipation !! The reality was an array of ‘sandwiches’ only, the common basis around which was a ginormous bap, with hidden amongst it, some onion & tomato and further in, a beef patty. A limply uninspiring salad sat alongside. You’re on steady ground if it’s an accompanying lager you’re looking for and the Chilean Red was good. But don’t even think about anything remotely resembling an Aperol Spritz. Breakfast however ‘surprised’ with an excellent scrambled egg. Service wise, the staff are at best, ‘hit & miss’. The welcome from the longer haired female receptionist at 12.00 was non-existent. She was functional and lacking in any enthusiasm. The later guy on reception was very helpful and was genuinely concerned about me considering a walk into the town ( to source some milk ⚡️😂 ) - ‘it’s not safe’. The waiting staff in the restaurant were inconsistent ; some trying their best, others utterly indifferent. So in summary and accepting language barriers ( my bad ! ), this place does a job, if it’s an ‘in transit’ stopover that you’re looking for.

Es un hotel adaptado a las faenas.- es increíble que la recepcionista se demorará 40 minutos en el check in.- el restaurant no contaba con jugos y limonadas (indicaron que no tenían bodega el fin de semana).- Y la guinda para la torta : " hice un pedido a la de comida a la habitación, ya que llegue cinco minutos antes que cerrara el restaurant.- y me dijeron que yo debía llevar los alimentos a la habitación (no tenían considerado personal para esto) .- era bien pesado llevar los alimentos en una bandeja y con riesgo de caída.- NO VUELVO MAS.- No lo recomiendo para personas que no vayan por trabajo.-

Horrible todo , cero calidad de atención , ojalá tomen cartas en el asunto, no es posible que llame a Restorant y simplemente desconecten el teléfono y no contestan nunca mas ni yo ni una amigo y menos familiares vendrán