Insotel Cala Mandia Resort

This hotel is most definitely not a 4 star! Whilst we had a fantastic family holiday, there were some downfalls to this hotel. We stayed in block A. Our balcony overlooked the shops where all the staff congregate drinking and smoking until very late at night. The sound travels straight up so on a second floor balcony it was extremely loud so we could not sit out! One of the chefs also seen walking about in his chef whites smoking and spitting on the floor. Our room was quite dated but pretty clean. Fresh towels everyday although some did have holes and stains on them. On arrival the room smelled really badly of sanitary bins!! This seemed to go away after the maid had been in the next morning. The layout of the rooms is a bit strange. The bedrooms are positioned next to a busy walkway of people wheeling suitcases back and forth at all hours and children running round screaming. By the 3rd night I had to move to the sofa to sleep as I was being woken multiple times during the night, but it didn't make much difference and was very uncomfortable. There is a fantastic choice of pools at a good temperature, and the splash park is fantastic. The food was very much the same thing each day and not fantastic. Quite a lot of flies on the food buffet and it took quite a while for staff to replenish items that had run out. Good luck finding a soft drinks dispenser that's really has syrup left in it! Majority of the time it comes out as just fizzy water. Small paper or reusable plastic cups used in a lot of places which means you're forever back and forth to the machine/bar. The south pool is the best after 3pm when they stop charging for the Bali beds. The pools all close st 6, but once the lifeguard leaves everyone gets back in and swims until late at night. The main pool is extremely loud and crammed and the adult only area is chargeable. We discovered area D on our second to last day, which even though a 10 minute walk away. Had a lovely quiet pool although dated, and a snack bar. Angie working the bar in area D was lovely to talk to and very welcoming. Area C gets extremely busy on a nighttime so if you dont get there early you've no chance of a seat. Taxi's are a nightmare to come by. Even when reception have have called one you could be waiting a good while for one to arrive. The buses are easy and air conditioned. We went to the Fifties restaurant for a change in food one evening. €19 and it included drinks and basically all you can eat. As a family of 8 we managed to order one of each of the sharers for the table and they was all lovely. None of the waiting staff in the grand buffet seem to enjoy their jobs. I don't think I saw one crack a smile apart from the lady that greats you! There doesn't seem to be a non smoking block in the hotel, which meant people smoking on balconies right next to you. We were surrounded by smokers on either side of us so our room would fill with smell everytime we had the balcony doors open. The transfer st

Love hotel, could be more kids friendly with the food. Bed are comfy, pillows lovely, rooms very clean. Doctor comes out straight away when needed due to sunburns

Hôtel vraiment sympa reparti en 4 Blocs. Piscine, parc aquatique indoor outdoor. Animation sympathique. Restaurant on y mange vraiment bien, c'est excellent ! Literie correcte. Ménage sommaire,un léger mieux sur la fin, mais les dames de l'entretien semble avoir un temps très minime pour faire Les chambres, 5-10 min, on ne peut pas demander la lune. Plage type crique superbe. Spécial remerciement à David relation clients, il m'a bien aidé pour Une réservation de voiture et autres ! Vraiment un hôtel que je recommande, il ne manque pas grand chose pour être parfait !