Insotel Cala Mandia Resort

The positives: The waterpark is amazing! Absolutely perfect for young children. Some big slides plus a smaller pirate ship. This is a massive plus for this hotel and is the main reason I’ve scored it average. The room was really modern and lovely. The site is by a beautiful beach and other nearby coves. Short taxi to Porto cristo. Good locations for the caves of drach. Good mini disco Samina on reception is lovely The negatives: The food is not good. The drinks are equally poor. Bland and unpleasant food and drink. This is the main reason I’ve scored it down and wouldn’t return. There’s a very silly system where you have to walk upto area b information centre to pay a deposit for towels. The deposit can only be pain on credit card. Stupid- why not just allow that deposit to be payed at check in rather than trecking to another area of the hotel and then back to your room to put your credit card away. Obviously nobody’s going to leave their credit card at the side of the pool so there’s no other option. Because it’s such a big site it’s unlikely that your room is anywhere near site b information centre. It sounds like an insignificant complaint but it’s actually just silly in 36 degrees heat with two small children to do this just to get a towel. Reception just said ‘this is what we’ve also done with clients’…. Just because you’ve always done this, doesn’t make it any less silly! Can only change towels 3 times in 1 week- expect daily changes in a 4* hotel.

The most incredible family holiday with the most amazing staff, everyone was friendly and helpful the kids staff are just incredible and we loved all the choice of food, entertainment and facilities! Could not fault!

Muy buena experiencia y el personal muy amable, el isi club mi hija a adorado, las piscina hay para todos los gusto y el buffet muy variado