Hotel Cala Bona

We booked this hotel via TUI for 7 days from the 29th April. All the rooms advertised included Air con however even though the temperature each day exceeded 25C the hotel did not activate the air con so guests could not choose to have it on to cool the rooms down. We were on the 3rd floor directly above the bar with entertainment going on until 11:00 each night, we also had a sea view and the promenade including many nearby restaurants. The option of opening our door to let cooler air in was hampered by the excessive noise and some guests even had large moths entering their rooms by doing so. I went to the reception most days asking if the air con would be turned on but was met with “not normally until the end of May” I also complained to TUI as by advertising rooms with air con this would lead most people to believe this was operating in their rooms. TUI as usual only hid by the fact that this was in the control of the hotel and not them but they failed to understand their miss advertising of the rooms on their website and we got nowhere. This could have been overcome by a warning to explain it might not be operational. The heat overnight in the bedroom meant we did not have any good night sleeps and spoilt what otherwise was a five star holiday. So my advice would be to not book this hotel until June onwards when the air con is actually working

Das Hotel besteht aus mehreren Gebäuden, einige Zimmer befinden sich in Hotelteilen Azul und Nemo. Diese sind ca.3 Gehminuten vom Zentralgebäude etfernt. Wir hatten Superior-Zimmer mit seitlichem Meerblick. Es war ca.40m² groß und renoviert, hatte Sofa, Doppelbett, Tisch mit Kaffee und Tees, sowie Teekocher.Im Schrank gibt es Safe ( kostenpflichtig) und Bügeleisen mit Bügelbrett. Zwischen Bad und Wohnbereich gibt es keine Tür,was dusxhen in der Familie ein wenig komplizierter macht:) Die Terasse ist riesig und nachmittags kann man dort auf den Liegen (da stehen 4 Liegen) die Sonne genießen. Das Publikum: überwiegend ältere Englander. Das Essen: Frühstück ist typisch-Englisch: Bohnen in der Soße,Bratwürstchen, Eier mit Becon,Omelets,Milchporidge. Nicht so viele Brot- und Brötchensorten, überwiegend Baguettes und Toastbrote. Jeden Tag leider das Gleiche. Aber es gibt gutes Obst angebot. Sogenannte Apfel und Orangensäfte kann man unserer Meinung nach nicht trinken,da es reine Zuckerbrühe ist,kein richtigen Saft. Abendessen abwechslungsreich, besonders Lecker sind Freitagen, an denen man richtig viel Fisch umd Garnelen genießen kann. Es gibt immer gute Fleich und Geflügelalternativen. Personal: fast alle sind nett,versuchen behilflich zu sein, einige sprechen Englisch, einige nur Spanisch:) Reception: keine deutschsprachige Leute. NUR Englisch oder Spanisch. Cleaning: leider war unsere Putzfrau sehr oberflächlich im wahrsten Sinne des Wortes. Während unserer Aufenthalts wurde nicht einmal Boden unter Betten/Sofa  und in der Toilette gewaschen. Nur Betten gemacht und Tücher gewechselt,was wir auch der Rezeption mitteilen müssten. KEIN schöner Strand in der Nähe. Der nächstliegende Sandstrand befindet sich ca.300m. Sehr klein und mitte April noch nicht vorbereitet. Überall Felsen,Steine und das angeschwommene Graß,welches auch nicht weggebracht wird,daher steht es Gestank in einigen Strandabschnitten. Nächster Sandstrand ist in Cala Millor in ca.15-20 Min zu Fuß. Die Liegen bis 18. April konnte man kostenlos nutzen. Ab dem 18.04 wurden Strände zur Saisoneröfnung vorbereitet, Sonnenschirme aufgestellt, liegen kosteten nun 5€/Stück,oder 15 pro Set 2Liegen+Schirm. Die Cala Millor Strände sind sauber. Andere versinken in angeschwommenen Algen. Insgesamt war unser Urlaub gut. In das Hotel würden wir aber nicht mehr fahren.

Just coming to the end of a very enjoyable week staying at this family run hotel. We have stayed in one of the superior sea view rooms in the bar block over looking the harbour. Plenty of storage and very comfortable beds. Pool area had lots of sun beds and wasn’t over crowded. Breakfast and evening dinners were good with plenty of choice. Staff were friendly and always ready to help. All in all, a lovely break and we will be returning again.

have just returned from a 10 day holiday at this brilliant hotel. Enjoyed it so much have already booked for next April. All members of staff offer excellent service and help,hotel spotlessly clean,food very good plenty of choice, good entertainment every night,good size pool area plenty of sunbeds and well done to Claire who ran the pool/snack bar area such a lovely person. Jean & robert Mclaren scotland

Wow what a fantastic stay we had! This is our first time staying in Cala Bona and our first stay staying in this amazing hotel. First of all the food at this hotel was absolutely delicious, plenty of variety and always new foods to try each night. We went half board so had breakfast too which was also really nice, hot and tasty. The breads and pasties were also soo fresh which we really enjoyed. Our hotel room was a standard room however it was immaculate considering it is an old building. We had a fantastic view of the harbour. The staff in the hotel were extremely friendly, helpful and polite. The poolside area was really nice with music playing at a nice volume which gave the hotel a really nice vibe. This hotel also had a spa area which included an indoor warm pool, a sauna, steam room and a gym which again was all really clean. The lady behind the bar was brilliant working super hard making sure everyone was happy We managed to speak to the owner of the hotel who is always around making sure the hotel is running smoothly which is very reassuring for guests. We didn’t catch his name however he was very polite to us making sure we felt comfortable. The only downside of our stay here was the mattresses on the beds which were very thin, lumpy and uncomfortable which was a real shame as everything else was just perfect. We will definitely be returning to this hotel!

Could not find any fault with this hotel whatsoever. Exceptionally clean, friendly helpful staff, lovely location by the harbour. Our room was spacious , great hanging space and plenty of storage. Good sized bathroom with good space for storing toiletries out of the way , powerful shower and thick fluffy towels. We were overlooking the street so would book a pool or sea view in future but it was not a great issue. Lovely pool area with plenty of sunbeds and an adjoining spa . The food was exceptional. Plenty of choice every day, great service and reasonably priced drinks for half board. Entertainment every evening not to everyone's taste and although we were above the main bar we were not disturbed by noise at all. Overall the hotel presents good old fashioned style service, other hoteliers should take note! Would definetely return.