John A Doe
20. joulukuuta 2024
Worst Hotel Experience Ever
This was by far the worst hotel I’ve ever stayed in. The service was awful—every time I reported an issue, they either ignored it or forgot. I called the receptionist multiple times and kept hearing, “We’ll send someone,” but after waiting 2-3 hours, nothing happened. When I went downstairs, the receptionist was on her phone, clearly not bothered.
The Wi-Fi was useless, the shower had no curtain so water flooded the bathroom, and the “city view” room I paid extra for was a complete lie (photos attached). The AC only blew cold air, making the room freezing when heat was needed—why advertise AC if it doesn’t work?
I asked to speak to the manager several times and was promised he’d be there in an hour—five hours later, still nothing. Loud streets outside are understandable, but the hotel’s lack of care is not.
I hope they take this feedback seriously and improve for future guests because I was clearly failed as a guest here. Never coming back. Avoid this hotel at all costs.
Käännä