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Vieraskäyttäjä
Kahden hengen standard-huone
Majoittunut 3. 2025
Yksin matkustavat
1 arvostelu
4.7/5
Mahtava
Lähetetty 12.4.2025
Only lost one point from me, because of the WiFi signal but I can live without I'm just glad I don't have the kids with me. Personally apart from that my stay was flawless. It has the perfect, location, service, security, cleanliness, not overly priced and I've also saved a lot of cigarettes (because I'm too lazy to walk outside to have one). Then there's the bed!! Wow the bed is lovely, on arrival I had things to do but I laid down for a "little bit" and I woke up at midnight 😬😮😁
I will definitely be returning in the future. .
Käännä
Oussama Abdelouadoud
Standard kahden hengen huone
Majoittunut 12. 2024
Pariskunnat
24 arvostelu
4.7/5
Mahtava
Lähetetty 21.3.2025
Parking gratuit
Propre
Käännä
Vieraskäyttäjä
Budjetti kahden hengen huone jaettu kylpyhuone
Majoittunut 1. 2025
Muu
1 arvostelu
1.7/5
Lähetetty 7.2.2025
De ligging naast de grote weg. Er was niet eens n flesje water bij aankomst. Veel geluidsoverlast van de zwervers tot heel laat. TV werkte alleen als je de stekker instak, 1 zender. Schoonmaak , 1 x bed opgemaakt.
Queens Court Motel was a very mediocre place to stay. AVOID this place by all means for the following reasons:
1) They double dip. By this I mean my stay was all paid for by my booking agent, as confirmed on entry and the lady at reception took my card details, she said “only for incidentals”. No mention of other payment or them not receiving the booking payment was stated but on the day of departure they took full payment without my authorisation for the 4 days even though it was already paid for. When I went to reception to challenge this girl at reception said they had not received any payment. RUBBISH!!!
I asked to double check which she said she will and after a few seconds regurgitated that they had not received any payment. I showed her confirmation from Trip.com but she did not accept this. SO I asked for receipt of the double payment taken today for my record and left as I gained the opinion that it was pointless dealing with her anymore. She stated that if Trip.com had actually paid them the hotel would process a refund.
Subsequently I spent a great deal of time of the next couple of days dealing with Trip.com to get my money back. Trip.com finally confirmed that Queens Court Motel had been paid and they would refund me the amount they took from me. After a day or so I found the hotel refund me but less 10.5 $ so I approached Trip.com. Again after a lengthy discussion I was told that the hotel said the refunded amount was less due to exchange rate which is pure nonsense as I could clearly see the refunded amount in local currency on my card transaction. SO I kept of challenging Trip.com who eventually compensated me for my loss but I made it clear to them that what this hotel did is tantamount to attempting fraud – hence BEWARE and stay clear of this place.
2) Some of the staff at reception are very dismissive, non-caring and impertinent in their attitude and definitely not customer facing.
3) Breakfast was delayed by over 30 minutes one morning, resulting in some people running out of time to make their flight or tour, but no apologies were made. Their continental breakfast consisted of cereals, tea/coffee, pancakes, and tetra pack juice – NO Fruits.
4) The facilities in the shared area on the ground floor were sparse and in adequate. Rooms were not serviced on Sunday.
5) The bathroom was basically a wet room. After a shower the whole place was soaking wet.
Habíamos reservado una habitación con baño compartido y nos ofrecieron un upgrade gratuito a una con baño privado.
La habitación es muy amplia, la cama muy cómoda, la piscina del hotel, aunque no es enorme, es suficiente, dispone de zona para comer exterior.
El desayuno que ofrece el alojamiento por 10$ es abundante y bueno. Nosotros lo cogimos una de las mañanas con el extra de bacon y huevos y solo con el extra ya nos hubiera sido suficiente gracias a sus generosas porciones. Para los precios de Australia es muy recomendable desayunar aquí
Käännä
Vieraskäyttäjä
Kahden hengen standard-huone
Majoittunut 8. 2024
Perhe
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 29.9.2024
親子游,
設施:泳池
Käännä
Vieraskäyttäjä
Budjetti kahden hengen huone jaettu kylpyhuone
Majoittunut 8. 2024
Yksin matkustavat
1 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 21.9.2024
Wonderful, clean and the price of the hotel is very valuable.