Reef Palms Motel Apartments

房間大，清潔，不足的是入住的時間晚。

very weird stay since some mass. with help from owner of hotel, we managed the staying in ok.

This is the worst hotel I have ever been. The man at the reception is rude and uncaring. It is a 3 storied building and there is no lift. It happened I broke a bone on my foot during travelling and it was with great difficulty I managed. They didn’t care and put me on the 3rd floor. What is more they don’t supply milk in the room and we had to buy milk for our coffee. I think the man is either ****** or hate customers. Do NOT stay there!!!

Easy to get to from the airport. Room had good facilities and plenty of room. However smelt when we first arrived, although we got use to it. Staff were friendly.

Air conditioner didn’t not work properly, barley cool enough to sleep! The room seemed tidy but smelled musty. The ceiling above the fans had so much dust bunnies hanging down we were afraid to put the fans on. We couldn’t wait to leave!

Loved it! Great location and tidy rooms. I stayed for 4 nights and was worth it.

This is the biggest dump I've stayed at in years , shower base was slimey with mould on walls , shower screen had mould and scum up the side , floors not clean and walkways and stairs to carpark in desperate need of a good wash , lucky to be worth a 2 star rating

We book two rooms I had called a few days prior asking if a two bed room was available he said no and that another room would have to be booked then on arrival we got booked into a room that had two beds in it the manager was pretty rude and stagnant it took about 30 minutes to actually check in as about 2 minutes into him asking what room we were in he turn around mid checking us in and started talking to the cleaners who had come in about there next shift without excusing himself. He handed us the paper work and ask which one we were which was a total breach of privacy to the other people staying there then had to ask again cause he couldn’t remember which one he had crossed out. We didn’t get shown where our rooms were he just rudely pointed and said room there and there, parking wasn’t explain nothing was explained. One room you couldn’t open the door properly and there was ***** in the shower and hair in the sink the walls were dirty, in the other room there was hair throughout the bathroom and grit on the bed side tables and mould on the ceiling. It states that you have to wash up dishes and that everything was supplied or you would receive a $200 cleaning bill. There was no cleaning equipment and when I went to tell the manager he asked if I would take it back up as I was checking out( I am heavily pregnant) there was only a think blanket to use and no spares in the room. Very disappointed and will definitely not be going back or recommend this place at all to anyone. The curtains also wouldn’t close properly so the sun came right in first thing in the morning. One room the aircon didn’t work properly.

I am still waiting on a refund for an overcharge of a one night stay in August 2024. They charged my credit card twice. This is now three weeks since they acknowledged their error, but nothing has been refunded. Contacted them several times but limited response.