Southern Cross Atrium Apartments

預訂時註明安靜房間，偏偏安排帶電熱水器泵不停工作的雜音房間，不論自己在房間打開/關閉龍頭還是馬桶沖水，還是樓上樓下用水都會當噹噹響。 開始以為有醉漢撞門或者什麼東西被風吹了撞窗户，檢查後發現衣櫥裏有個電熱水器在工作，跟其他房間共用。半夜都被噹噹噹驚醒，完全失眠，跟前台亞裔長相的女員工反映情況，她説不知道會這樣，要麼安排明天維修，當天師傅休息，然後我拍了視頻説這個應該不能維修的，她又説很多人反應這個問題的很正常。態度冷漠不耐煩。入住前已經預付全款不退，當時情況很尷尬！無奈中找攜程管家協調，攜程管家及時談判安排換房，才得以安心住下，前兩天失眠加上跟前台溝通不暢浪費時間精力，非常疲憊鬱悶。在外國旅遊時間十分寶貴，説四星跟國內無星級招待所差不多，樓梯是鏤空的，自己搬運行李。另外，入住需要按金150—250刀但是房間並沒有設備清單，留下後患，很不正規。在線問酒店沒有答覆，請攜程管家出面答覆沒有具體列出衹説微波爐空調電視機等大設備，再問鍋碗瓢盆刀叉等小物件時答覆如果需要的話可以去前台要求打印。好吧按照法律如果發現有丟失物件酒店投訴需要舉證，沒有具體清單如何舉證入住時已經存在？咱也不知道當地法律也不希望有什麼搞不清楚的狀況發生吧。唯一優點是靠近火車站附近有吃的，但是離開碼頭較遠，走半個多小時路程到碼頭趕船出海。

My flight was delayed, but they handled check-in even at midnight and were very kind. The operations were smooth, and I was extremely satisfied. However, be aware that there is no elevator. The hair dryer was broken, but when I called, they brought a brand-new one within three minutes. I highly recommend it.

部屋の床に埃が多く掃除から始まりました。 立地はケアンズ駅、ショッピングセンターまでも徒歩5分ほどで便利でした。 また無料のBBQコンロがあり、便利でした。

I recently stayed at Southern Cross Atrium Apartments and overall had a pleasant experience. The location is definitely one of the highlights—it’s conveniently situated within walking distance of the ferry terminal, which was perfect for my Great Barrier Reef outing. Additionally, having supermarkets nearby made it easy to pick up groceries and essentials, adding to the convenience. The room itself was well-equipped, especially for longer stays. It came with a full set of cooking utensils and kitchen facilities, which made it easy to prepare meals and feel at home. However, one drawback was the WiFi. The signal in the room was quite weak, which made it difficult to get online consistently. This was a bit frustrating, especially when I needed to do some research or planning for the next day’s activities. I often had to move around to find a better signal, which wasn’t ideal. Overall, Southern Cross Atrium Apartments offers great value with its prime location and self-contained rooms, but improving the WiFi would make the stay even better for travelers who need reliable internet access.

Beautiful Accommodation in the perfect walkable location to everything we needed. Highly recommend staying here and we would definitely stay here again. The staff were so friendly and we loved the bag storage service that is offered.

Расположение, чисто, нормально в целом в принципе , по цене хорошо