Hilton Cairns arvostelua

Majoituspaikan vastaus: Thank you for bringing this to our attention. We're truly sorry to hear about your experience and understand how upsetting it must have been to have your privacy disrupted before check-out. This is certainly not the standard of service we aim to provide.We also regret that you haven’t received a follow-up after reporting the issue. Your feedback is extremely important, and we take it seriously. We will ensure this is escalated internally so it can be properly addressed.We understand your frustration and disappointment, and while we regret that this experience has led you to feel this way about Hilton, we hope there may be an opportunity in the future to restore your trust.- Team Hilton Cairns

Majoituspaikan vastaus: Thank you for your lovely feedback! We're so glad you enjoyed the breakfast and found the scenery beautiful—it’s wonderful to hear that your stay left you with such special memories.While the seaside humidity is part of the charm of our location, we're happy to know the shower's strong water pressure and warmth helped make your stay more comfortable.We hope to welcome you back for another memorable visit soon!- Team Hilton Cairns

Majoituspaikan vastaus: Dear Stark, thank you for your kind words about your stay at Hilton Cairns! We're so glad you enjoyed the sea view, our convenient location, and the quality of service. It’s always a pleasure to hear when guests have a smooth and enjoyable stay. We hope to welcome you back again soon. Adila - Commercial Team

Majoituspaikan vastaus: Thank you for taking the time to leave a review about your stay at Hilton Cairns. We are pleased to read you enjoyed your time with us and look forward to welcoming you back soon. Adila - Commercial Team

Majoituspaikan vastaus: 感謝您抽出時間留下關於您在凱恩斯希爾頓酒店住宿的評價。我們很高興得知您在單獨旅行期間感到安全和舒適，並且我們的地理位置、安靜的高層以及如強力淋浴和良好的浴室照明等周到的設施給您留下了積極的印象——特別是在化粧程序方面!我們也感謝您對房間狀況和走廊噪音的誠實反饋。您的評論幫助我們識別改進的領域，我們很高興瞭解到總體而言，您的住宿是令人滿意的。聽到即使與更昂貴的酒店相比，我們的一些特點仍然突出，這尤其讓人感到欣慰!我們希望能儘快再次歡迎您，享受另一段愉快的住宿體驗。阿迪拉 - 商務團隊

Majoituspaikan vastaus: 感謝您花時間對凱恩斯希爾頓酒店的入住體驗進行評價。我們很高興聽到您認為這家酒店適合放鬆的假期。雖然我們承認酒店有些年頭，但我們很高興它依然提供了舒適愉快的體驗。您的反饋非常寶貴，幫助我們在保持空間魅力的同時繼續改進。我們期待着很快再次歡迎您。阿迪拉 - 商務團隊

Majoituspaikan vastaus: Thank you for taking the time to leave a review about your stay at Hilton Cairns. We're glad you enjoyed the great location and service — those are things we take pride in. We also appreciate your honest comments about the condition of the bathroom fittings. While the hotel does have some age, we’re actively working on updates and maintenance to ensure a more comfortable experience for all our guests. Your input is valuable, and we hope to welcome you back again soon. Adila - Commercial Team

Majoituspaikan vastaus: Dear Kathie, thank you so much for your kind words about your recent stay at Hilton Cairns! We're thrilled to hear that our team was able to promptly resolve the room issue and that you enjoyed the complimentary breakfasts. It's wonderful to know that our staff's friendliness and the convenient location made your stay a fantastic one. We truly appreciate your feedback and can’t wait to welcome you back for another great visit. Adila - Commercial Team

Majoituspaikan vastaus: Dear Naomi, thank you for your kind feedback about your stay at Hilton Cairns! We're so glad we could accommodate your early arrival and help you start your stay with a bit of comfort and ease. It’s always our goal to make our guests feel welcome and cared for. We truly appreciate your kind words and hope to see you again soon. Adila - Commercial Team

Majoituspaikan vastaus: Thank you taking the time to leave a review about your stay at Hilton Cairns. We're glad you had a good experience. If there's anything specific you enjoyed or any suggestions you have, we'd love to hear more. Looking forward to welcoming you again soon! Adila - Commercial Team

Majoituspaikan vastaus: ご意見ありがとうございます。私たちのサービスの態度を評価していただき、便利な立地を気に入っていただけたことを嬉しく思います。お部屋の湿度問題と朝食の種類が限られていたことについてお詫び申し上げます。お客様のコメントは私たちにとって貴重なものであり、これらの点を改善するために努めて参ります。次回お客様をお迎えできる機会を楽しみにしており、さらに良い滞在を提供できるよう努めます！

Majoituspaikan vastaus: Thank you for taking the time to leave a review about your stay at Hilton Cairns. We are so pleased to read you enjoyed your time with us and look forward to welcoming you back soon. Adila - Commercial Team

Majoituspaikan vastaus: 感謝您的精彩評論！我們很高興聽到您喜歡我們的黃金地段，並發現房間設備齊全、乾淨、舒適。很高興知道我們的服務滿足您的期望，並且您喜歡房間的海景。我們很高興您發現探索附近的餐飲和娛樂選擇很方便，而且靠近碼頭讓您的海島之旅變得輕鬆。我們期待着歡迎您的再次光臨，再次享受美妙的住宿體驗！如果我們能做些什麼來讓您的下次訪問更加愉快，請告訴我們。Adila - Commerical Team

Majoituspaikan vastaus: Thank you for your wonderful review! We're delighted to hear that you and your family had a fantastic time at Hilton. It's great to know that our kind and helpful team made your stay enjoyable. We're glad you loved spending time in the gym and playing table tennis. We look forward to welcoming you back for another memorable stay! Adila - Commerical Team