Hotel El Encanto

Sehr schöne Anlage und wahnsinnig freundliches Personal. Die Anlage lädt ein diese zu erkunden. Hier leben Faultiere, Leguane, pfeilgiftfrösche und eine Katze. Das personalnist sehr zuvorkommend, die Zimmer und die Anlage sind sehr sauber und gepflegt. Eine kleine Oase in cahuita.

Parfait. Il ne manquait que le frigo dans la chambre.

Rooms are in little bungalows, that all have different colours. All rooms have AC and mosquito net as well as sufficient towels for beach and pool. The garden is very beautiful and offers a wildlife experience with Iguanas and minimum 2 sloths living here. Breakfast is also good and the restaurant is definitely also worth a consideration as especially the setting is nice by Costa Rican standards.

Mixed feelings about this property. Upon arrival, we were met with a reserved and aloof receptionist who would not give me a key to the room unless I provided my passport number which was in the car. Ok, it’s really hot, we’ve been driving all day, the gates locked so it’s not like we would run away- she decided she could bend this rule. The cottages were perfect, great bathrooms, air conditioning, fans, comfortable beds but with awful pillows. The grounds were also perfect and beautiful with two small swimming pools. What needs improvement is their customer service. They made a mistake with the number of beds in our room. Instead of comping us or apologizing, they had us wait not explaining what they are going to do and ask for an extra fee for the additional bed in the room. Not sure why that requires an extra fee. We were never given complimentary drinks as per their cards in the room, nor were we given two for one drinks during happy hour. I asked on two occasions before booking if the restaurant provides vegan breakfast and if they have vegan choices for dinner. The breakfast was by far the worst breakfast we had in Costa Rica. I was offered dry stale bread with thin slices of avocado and two slices of tomato. When asked if I could have rice and beans, I was given a strict NO without explanation. No rice and beans like all the other hotels. The fruit was delicious. We had dinner once there on our first night and the bean burger was soft and not tasty along with the other dishes so we decided not to eat there again. If visiting this area again, I would not stay here and probably stay in the Punta Uva area with better beaches, restaurants, more hotels to choose from and just more to do overall. This hotel has a lot going for it but the customer service and subpar food has made us think twice. Coffee only available after 7am even though tours start early in Costa Rica and you’re up at 4:30 or 5, and there is no coffee, and the breakfast we were given to go for our 5mile hike in the rainforest jungle was cheese and tomato sandwich even though I asked for a vegan breakfast. Again, I was give a strict NO to a vegan breakfast.

Sehr schönes, kleines Hotel in Cahuita: Wunderbare Bungalows auch ideal für Familien. Sehr hilfsbereites und herzliches Personal. Sehr grosszügiges Frühstück. In der Anlage sieht man bereits einige Tiere wie zb Faultiere, Leguane, Frösche etc. Wir kommen bestimmt wieder und empfehlen das Hotel gerne weiter.

Das Hotel El Encanto ist ein kleines Schmuckstück, welches das Pura Vida zu 100% wiederspiegelt. Dort angekommen wurden wir sofort sehr herzlich Empfangen. Bier nimmt man sich aus dem Kühlschrank und schreibt es einfach auf eine Tafel. Ihr Motto „trust the people“ 👍🏻 Das Personal ist von der Rezeption bis zum Gärtner unglaublich freundlich und bemüht. Der Garten mit 2 Faultieren lädt ein, sich mit den unterschiedlichsten Pflanzen auseinander zu setzen (bis dahin hat mich das null interessiert 😅) Wir bekamen sogar einen kleinen Rundgang mit Erklärung. Unser Zimmer war das #7. Es befand sich im Obergeschoss und war einfach nur gemütlich. Es ist, wie gefühlt überall in Costa Rica, etwas älter, wir fühlten uns aber ab der 1. Sekunde einfach nur wohl. Das Zimmer sowie die gesamte Anlage wird mit Herz gepflegt, dass spührt und sieht man sofort. Wir würden sofort noch einmal kommen 👍🏻 Muchas Gracias, pura vida 🫶🏻