The Celtic Manor Resort

酒店是渡假村，有著名高爾夫俱樂部和7家不同風格餐廳，泳池sap，房間有拖鞋，而且對入住時間和退房時間沒那麼苛刻。早餐也豐富！

Amazing customer service, the staff are lovely and helpful. Also the rooms have smart TVs which are great for movie nights

This probably merits a 3.5 star, but definitely not a 4. We stayed in the oldest building…the manor house. The complex is a bit of a labyrinth, but once you figure it out, fine. The Manor house is at the lowest level: there is no car parking nearby, so you drive up the hill to the open air car park or the underground car park. Reception will call for a shuttle bus to take you from the manor to the car park (and probably vice versa), but coming back in is much easier, so we navigated ourselves through the interminable corridors, lifts, escalators and stairs. The rooms at the manor house are very plain, large, roomy, and a little spartan. For an overnight stay, fine, but not luxurious. By themselves, a 4 rating. What let this place down was the breakfast….dull, uninspired and tired. 2 rating at best. Insipid coffee, a poor choice of cereals, and a cooked breakfast selection which was bland. It was included in our price, but I am not sure I would actually pay for it as an additional charge. Staff very variable - helpful shuttle us drivers, and one receptionist: the rest OK, but no more. So for a one night stay on a good package deal, fine. Anything else, no. Perhaps dining is good, but we know a superb Indian Restaurant 5 minutes away, and went there.

Although booking was difficult online (couldn't book golf and rooms with non-golfer in each room) and a couple of other booking issues, once we got to the resort the staff couldn't have been better. From the concierge when we arrived (at 11am for a 4pm check in) who couldn't have been more helpful and accommodating to the clubhouse staff at both the Montgomerie & Roman Road courses, the shuttle bus drivers and the staff at PAD where we ate (good food). The golf was slow and as a 2-ball this had more effect but is expected a s the courses were busy. Overall, the staff were a credit to the resort even if the booking experience and the golf were not as good. The resort hotel was also excellent in all aspects.

The stays at the Celtic Manor are first class. The staff are so accommodating and friendly right across the whole spectrum . Facilities are superb and a stay here is truly a chilled out experience. Also the Sunday lunch in the Olive Tree restaurant is exquisite both in taste and variety.

Great stay with great friendly staff - they could not do enough for you. Buffet restaurant was value for money and steam temple is a must spa treatment for couples. My only gripe is paying to park on an overnight stay - fully understand if parking was limited but charging when they have 1100 spaces -- greed. And guys- faux flowers 💐 - really !!