Azur Byron Bay

Single family house expanded into 8 units shared…. Our experience at Azur was disappointing, primarily due to poor communication, misleading advertising, and unprofessional management. 1. Severe Lack of Communication Our booking confirmation through ******* explicitly stated that we needed to contact the lodge directly. However, the phone number provided was invalid. Upon arrival, we found an unmanned front desk with only a blackboard directing us back to the confirmation email for check-in—an absolute dead end. There was no clear way to reach staff for assistance, making the check-in process frustrating and disorganized. 2. Deceptive Photos & Misleading Advertising The lodge’s online pictures painted a vastly different image than reality. The property looked far more worn-down than advertised, with noticeable signs of neglect. There was no sign of the jacuzzi that was supposedly included in the amenities. The lack of maintenance was evident throughout the property, which also happened to be listed for sale—something that might explain the overall disregard for guest experience. 3. Unprofessional & Dismissive Management We requested an upgrade to Azur Beach House on three separate occasions, only to be met with vague, dismissive responses from the so-called manager. When I asked for his name to document our negative experience in a review, he refused to spell it out and ultimately hung up on me after I asked for the third time. According to his blurry and whispering pronounceation, it's Brecell in case the owner ne

Cute spot - quite enjoyed the town and vibes.

This is an absolute delight, very comfortable, spacious and well thought inclusions. There is a communal kitchen with a pantry for breakfast and meal preparation if needed. There is parking at the rear of the property.

Don’t bother. It started with someone else in my room and when he left the owner did t even check if all was ok, she seemed annoyed I’d called her to tell her about it. The place is very run down with doors rotting wood and tiles broken in the bathroom. The shower was full of mould. There is construction right next door that started at 7am with jackhammer and circular saws, no mention of this on the booking site or at check in. It seems it’s next door to a “party house” that went until after 1am. Spa is non existent, old tea bags in pot plants. I could go on forever. Will never be back!!!!!

Property was great, clean and super close to the township. Well priced for what it is. Staff were super friendly as well. Will stay again.

Everything you need in a great location - doesn't get any better than that