Elements of Byron arvostelua

Seems a bit understaffed, especially in the restaurants. Beach access signage needs to be updated as well as the staff need to be informed when one or more of the gates/access are closed. In general, the resort is lovely and we enjoyed our stay. Thank you!

跟朋友從黃金海岸過來路過拜倫灣，選擇了這個酒店，前台服務的態度很好很貼心，酒店住的也很舒服，一個人一棟小別墅，不錯！

非常好的酒店，在國外能住到這樣的環境實屬難得

房間設施一般

Excellent Resort - spent alot of time trying to find the perfect place to stay and this was definitely "the place". Very unique, a wonderful resort. Honestly wished we could have stayed longer and had enough time just to stay at the resort. The rooms were very spacious, bright with wonderful windows and lovely views, rooms had high-tech amenities, the beds totally comfortable. The rooms were super clean (like you didn't mind spending time in your room clean!) The bathrooms large, clean with luxurious towels and amenities. Loved how private each space was. The resort restaurant, reception, golf cart and beach service top knotch! Can't rave enough about how friendly and helpful every single person on staff was - these people actually seemed to enjoy thier jobs. (Something not rarely found). The food honestly wasn't Michelin star - but was tasty and good. Enjoyed the walking trails, the beach and the location of the resort. Will definitely return.

Overall we had a great time and would return. Positives: the main restaurant (menu was very nice), the resort grounds (lovely to walk around and explore), the pools, location, and parts of the room. Areas for improvement: - the tiles around the main pool are extremely slippery. With children and elderly people walking and running here this is a disaster waiting to happen. We saw many people slip and fall (luckily no one was hurt). I would suggest adding rubber walking strips similar to those at the adult pool to prevent slipping. - attitude of staff: while overall the staff were lovely I did have several interactions where staff were unnecessary inflexible on certain issues. Again, if a hotel is operating in this price point, the staff need to be better equipped at being flexible and accommodating guest requests, rather than just blindly reciting policies and saying ‘no’ like staff a regular hotel. The staff at your competitors at Halycon House and Bedarra Island are much better at this. - service at main bar: there was one time when I was waiting at the main bar to order a drink for 10 minutes while those behind the bar chose to ignore me. It was only around 4pm so it was not busy. I found this quite rude and not something I had experienced at a resort of this calibre before. I ended up walking away from the bar without any acknowledgement from staff. - quality of the rooms: the TVs are a major bugbear - they are old and difficult to use with no ability to simply click on a streaming service app such as Netflix. Instead guests need to jump through hoops and scan various codes to mirror your phone app to the TV. In this day and age where good TVs are relatively cheap, there is really no excuse for this in a resort of this calibre. Also, the 2 bedroom doors in our room would not close properly and banged all night, which was quite frustrating. There was also dirt and old food under the couch cushions which was gross. - lamb served by the adult pool- some of the lamb I received was extremely fatty and inedible. For $29 a pop this was not good enough. The chef should not plate fatty undercooked lamb. While some of the above points may seem picky, if a resort is looking to operate in this price bracket then they are important to get right.

If you’re on a weekend getaway with young kids, I’m sure it’s great. As a couple traveling from oversees on a bucket list trip, this isn’t a luxury experience. Contrary to the advertisement, there is only public beach access and no services are offered except for on a bluff, a very crowded main pool or a small adult pool. The daily staff was super sweet but be aware that this isn’t a 5-star hotel.

The Resort is quite amazing, full of nature, beauty and calm. We especially enjoyed The Beach Club. The staff, especially the buggy drivers, reception girls and Daniel in the Bar and Eric both in the Azure Restaurant were standouts. The food in the Azure Restaurant was of a high standard, but the family birthday lunch was unfortunately marred by a restaurant glitch. We had originally booked our lunch three (3) weeks out and we confirmed the booking personally the night before but at no stage were advised we would be having a set menu. This didn’t suit us at all and if we had been advised we would have lunched elsewhere. The set dishes were not what we were looking forward to, having sent copies of the menu to our family before and more importantly the wastage was huge, with a table of 12 adults and 2 toddlers.

A beautiful resort set in gorgeous natural setting right on the beach. Dinner in Azure restaurant was also fantastic and good value. Main pool with hot tub and adults only pool also fantastic. Alistair also provided a fantastic tour of the resorts natural habitat.

We almost went overseas to a resort just prior to Christmas m, but with lack of flights, overpriced hotels at last minute & all of the drink poisoning episodes overseas, we felt this was better option! Two days in and it’s bliss. This is my 4th time here. We’ve stayed in a variety of rooms and we are right near the beach this time. The rooms are super cute. The only thing missing is a verandah here - but the bed is comfortable, we love the oversized bath and it’s very luxe like home. The restaurant is the only thing we feel lets it down- the menu could do with a revamp - as you would get bored after a week, but breakfasts are great, and the bar menu is pretty good too. The pools - particularly the adult pool is fantastic. The other pool is stunning at night. The service has been a bit average in the restaurants - waiters tend to stand around and talk to each other, but the staff are very friendly indeed. All in all, a great 4.5-5 star place for an Australian holiday, where you feel like you’ve left the country. The landscapes are stunning and I love the fact you don’t feel overcrowded. If you live nature, this is an amazing place to visit.

Elements of Byron is truly a beautiful and relaxing accommodation. The atmosphere is serene, and the rooms are designed to promote ultimate relaxation. I had the opportunity to do yoga every day during my stay, which was a wonderful addition to the experience. While the yoga instructor could be more advanced, I still thoroughly enjoyed the sessions. I would, however, suggest adding a shelter over the yoga area to provide protection from the rain. The reception and front desk team were exceptionally helpful and welcoming. The food was delicious and added to the overall enjoyment of my stay. The surrounding forest was another highlight, offering an amazing natural escape. The only thing I found a bit unusual was the beach. While it is stunning from afar, I was unable to swim there. There seemed to be a lot of sandbanks, and there was an area of muddy, dirty water separating the beach from the sand. I wasn’t sure if this was natural or something like sewage, which was slightly concerning. Despite this, my overall experience was excellent, and I highly recommend Elements of Byron for anyone looking for a relaxing and rejuvenating stay.

We are currently in Byron Bay enjoying a few days at the Elements Hotel there. Hotel was build in 2016, so still quite new and modern. It’s a 5* Hotel but I would have to say only Australian 5*. The Hotel would struggle if it was in Europe or wanted to attract international guests. The employees in the service areas are all mainly work/travel students. Lots are from South America, some Europeans. They are all super nice and friendly, reasonably well trained but you can tell not experienced enough for a 5 star hotel. It’s mainly little things I am criticising. I ordered pizza by the pool, the box with the Pizza was dumped in my cabana without a plate, no silverware, not even a napkin nor salt or pepper. The food at the adults pool was terrible and the drinks are OK but you can tell it wasn’t a professional bar keeper who prepared the cocktail. Some areas need cleaning. The walls of the pool need to be cleaned. The cushions in the cabana’s are all a bit dirty. The towels by the pool are small, but lots are available. A bit of a shame as I believe it’s lack of attention by the management. They should be a bit more particular about things, at least from my perspective. I still give 4 stars. The staff is super friendly, tries hard to please and that’s the main thing.

Beautiful rooms and top facilities. Very relaxed in the main and adult pool areas. We loved walking the walks. Azure restaurant was first class. Staff were wonderful and the free cart rides to anywhere made it easy to get around. Well done to the staff and property managers.

Having travelled the world I am an experienced critic. There are places claiming the Resort status but fall short. Elements of Byron are no pretenders to the title of Resort. We enjoyed the best of service from the wonderful staff. We will return every year.