Elements of Byron

跟朋友從黃金海岸過來路過拜倫灣，選擇了這個酒店，前台服務的態度很好很貼心，酒店住的也很舒服，一個人一棟小別墅，不錯！

非常好的酒店，在國外能住到這樣的環境實屬難得

We just wrapped up a truly fantastic stay at Elements of Byron, and I can honestly say this resort is first class in every way. From the moment we arrived, everything was on point, the warm welcome, the beautifully landscaped grounds, and the stylish, comfortable villas set the tone for a memorable getaway. The walking trails around the resort are an adventure all on their own winding through coastal bushland, along the beach, and through the gorgeous rainforest walk teeming with birdlife. You could spend days exploring and never get bored! And let’s talk about the food: absolutely amazing. Every meal we had whether it was the buffet breakfast or dinner by the fire pit all was fresh, delicious, and beautifully presented. But what really sets Elements apart is the fantastic service. Every single staff member we encountered was friendly, professional, and genuinely eager to make our stay special. They went above and beyond to make sure we felt welcome and cared for. An extra bonus for fellow EV drivers was the onsite electric vehicle charging made our stay even more convenient. It’s so nice to see a first-class resort thinking ahead and making sustainable travel easier! If you’re looking for a luxurious, relaxing escape with all the touches of a first-class resort, Elements of Byron is an absolute must. We can’t wait to come back!

What a lovely and relaxing place. Staff were top notch. We only had 2 nights but will aim to go again. I imagine a week or more would destress to next level levels! Cannot rate highly enough. From breakfast to the spa to the beach club to the rainforest walks, and do much more!

Overall we had a great time and would return. Positives: the main restaurant (menu was very nice), the resort grounds (lovely to walk around and explore), the pools, location, and parts of the room. Areas for improvement: - the tiles around the main pool are extremely slippery. With children and elderly people walking and running here this is a disaster waiting to happen. We saw many people slip and fall (luckily no one was hurt). I would suggest adding rubber walking strips similar to those at the adult pool to prevent slipping. - attitude of staff: while overall the staff were lovely I did have several interactions where staff were unnecessary inflexible on certain issues. Again, if a hotel is operating in this price point, the staff need to be better equipped at being flexible and accommodating guest requests, rather than just blindly reciting policies and saying ‘no’ like staff a regular hotel. The staff at your competitors at Halycon House and Bedarra Island are much better at this. - service at main bar: there was one time when I was waiting at the main bar to order a drink for 10 minutes while those behind the bar chose to ignore me. It was only around 4pm so it was not busy. I found this quite rude and not something I had experienced at a resort of this calibre before. I ended up walking away from the bar without any acknowledgement from staff. - quality of the rooms: the TVs are a major bugbear - they are old and difficult to use with no ability to simply click on a streaming service app such as Netflix. Instead guests need to jump through hoops and scan various codes to mirror your phone app to the TV. In this day and age where good TVs are relatively cheap, there is really no excuse for this in a resort of this calibre. Also, the 2 bedroom doors in our room would not close properly and banged all night, which was quite frustrating. There was also dirt and old food under the couch cushions which was gross. - lamb served by the adult pool- some of the lamb I received was extremely fatty and inedible. For $29 a pop this was not good enough. The chef should not plate fatty undercooked lamb. While some of the above points may seem picky, if a resort is looking to operate in this price bracket then they are important to get right.

If you’re on a weekend getaway with young kids, I’m sure it’s great. As a couple traveling from oversees on a bucket list trip, this isn’t a luxury experience. Contrary to the advertisement, there is only public beach access and no services are offered except for on a bluff, a very crowded main pool or a small adult pool. The daily staff was super sweet but be aware that this isn’t a 5-star hotel.