Red Lion Inn & Suites Butte

服務非常熱情，價錢非常合適。

We booked at this hotel and it was absolutely unacceptable. Red Lion is known for being nice clean hotels, we have stayed there a number of times. This one….stained bed spread and torn sheets, missing smoke detector, rude staff. Asked to be refunded and told no ( we had booked 3 nights) and not refunded for the other 2 nights either? How is that ok? We didn’t even stay there, walked in saw the filthy room and walked out. And not anything refunded they kept our whole amount? We are from Canada and things already cost us so much more and then walking in to this hotel and seeing nice online pictures, and once driving up you could see it was nothing like shown. And then the rooms…. Disgusting. Highly recommend staying anywhere but here.

Walked in to the over powering smell of cigarettes, to a very dingy lobby. Gave us a non-smoking room just off the lobby on first floor the reeked of cigarette smoke. Stained curtain falling of window. Long black hairs on shower curtain like it wasnt even changed out for a clean one. A used cleaning glove was sitting in the desk. Tv had to plugged in and unplugged to turn on and off. To top it off at 1030pm the housekeeper is going door to door knocking and attempting to enter rooms. Through the thin walls I heard this woman enter several rooms that were occupied in her attempts. Tried entering mine luckily my deadbolt was latched. Then all night all I can her were the workers and others (tenants or friends) walking the halls and shouting, couple with the the intense cigarette small as if they were walking the halls smoking. Absolutely atrocious. Left there with my clothes and my childrens clothes smelling horribly of cigarettes. I should've made them pay me the $250 smoke deposit! Place needs shut down and revamped.

Not the greatest experience. Ali was nice but we had an issue where at 6am someone opened the door to my room. They somehow had a key card that opened the door, luckily I had the door lock locked so they didn't come in. I brought this issue to the front desk and they didn't offer any real resolution

Kein Butter zum Frühstück

The staff was friendly, but the hallways to the room are carpeted and they were extremely dirty with pet hair and stains and the whole building smell like smoke although they said it’s a smoke free building. The room was dirty tub was dirty. Mirror was dirty floors was dirty overall give it a one very disappointed in the money I spent.