Travelodge Cardiff Atlantic Wharf Hotel

I’m giving 5 stars not because everything was perfect, but because as a housekeeping supervisor in another Travelodge, I believe in supporting each other. That said, here’s my honest review: We were warmly welcomed by a lovely blonde lady at reception – clear, friendly, professional. Great start! Room 401 was clean and tidy – big kudos to the housekeeping team, you’re doing a great job! But the bathroom was a letdown: toilet leak, mold on tiles, dirty drain, and a worn floor. I don’t blame housekeeping – this needs proper deep cleaning and supervision. Breakfast? Mixed feelings. Fruit salad looked amazing… then vanished. Day two: half-frozen mush. Not ideal. Toaster didn’t work – cold breakfast for us. And maintenance staff using the coffee machine during peak time? Guests first, always. I reported the bathroom issue – it was noted but not resolved. In my hotel, we’d switch the guest’s room immediately to fix it fast and avoid damage. This isn’t a complaint – it’s advice from someone who knows the job. No hard feelings, just honest feedback. You’re a great team – just a few improvements and you’ll be even better. Much respect, A fellow Travelodge housekeeping supervisor

We stayed over the period 13 till 16/04/2025. If you book early enough the room price is still decent. Due to changes of plan, we ended up with 3 one night bookings! This would normally present no problems at check-in. Unfortunately, the man at Reception couldn't cope. So, he passed the problem to the Monday day staff. (Noticed a queue of customers waiting to check-in at 3:30 pm ish, with only one receptionist dealing with us all.) The rooms are well maintained, but are showing signs of age & lack of investment (understandable as a new Travelodge will be built next door!) Kim came to the rescue on Monday morning, after I'd explained, she very efficiently & professionally sorted out all my single night bookings into one & revalidated our room keys for 3 nights. Thank you Kim, you are a credit to Travelodge. The building site next door started working at about 08:15 ish. It is noisy & the digging & heavy plant machinery does cause movement/vibration which we felt in the Travelodge! Most disconcerting & worrying. This Travelodge is situated close to Cardiff Bay (10 minutes walk), the Red Dragon Centre, the WMC & the food outlets & a few shops.

From the beginning the staff were so helpful and polite. It was very good value for money. The breakfast was very good with everything being topped up well. Everywhere was clean and tidy. The free car parking was excellent and so easy to park right next door to the hotel.