Park Hotel & Spa

Дочка со своим любимцем очень довольны и проживанием и спа зоной. Единственный минус, так это то что сразу при открытии спа зоны для посетителей и сауна и хамам холодные.

設施簡陋，衞生間不乾淨，早餐太單調

Beautiful hotel with an incredible spa. Room was comfortable and clean. Service in the restaurant and bar is very very slow, but apart from that it was excellent.

We were at the Park Hotel as part of a group tour. We stayed for a week. I have nothing good to say about this hotel. My major complaints are: 1. The shower…it was a stall shower with a half door. The shower nozzle was attached near the top but could be removed for hand held. When the water hit the wall of the shower, the water bounced off onto the floor creating a flood…every time. When I tried to adjust it the nozzle, it came loose and fell to the bottom and couldn’t be fixed. 2. They offered complementary lotions. When I ran out after a couple of days, I put the empty ones next to the sink so they would know what to replace. They left the empty ones and didn’t leave new ones. I didn’t get more toilet paper either. 3. After 3 days of them just pulling up the blanket and not really making the bed, I asked for clean sheets. While I watched, they put clean sheets on. The last day they didn’t even fix the pillows. They were left like when I got up. 4. Every night I had to lower the temperature because I like a cold room. Mysteriously , the temperature increased during the night. So I always woke up and had to shut off the system. 5. The grout in the shower was moldy and there was a white crust around the sink 6. My friend had made a cup of coffee in the room and left lipstick print on the cup. The cup was never replaced. Each one of these complaints sounds petty, but put them all together and it makes for a lousy experience .

The room was spacious and clean. The renovation is not finished yet, so the air conditioning doesn't work. The shower wall is made of glass and it is inside the room and can be seen. There was no curtain on the glass bathroom wall in our room, but some rooms have it. It is not good to have a glass wall in the bathroom when you are staying with your children. The hotel staff was very friendly and can speak English. Parking cant be done by yourself freely, you mıst give the keys to the hotel staff to park. It would be a better place when the renovation is finished. It has a very beautiful river view in a huge balcony.

Dirty rooms This was the most dirty 5-star hotel I ever stayed at. I got to my room late in the even, but even in the dark I could see it was not clean. The sheets felt clean, so I decided to stay. The dirt was more in the corners, edges, the wall, the couch. You could see that they haven’t done a full clean probably in months. The bed was a cheap foam topper with awful dents in there. When I told the front desk about my experience, they even shared that indeed they got more complaints about the rooms not being clean. That was the worst part for me. If you are management, and you get more than one complaint about a room not being clean, you go and personally check every room to avoid any further issues. In short - they should replace management. They clearly are not in control and haven’t trained their staff properly.