Comfort Inn & Suites Burwood

和四顆星一點關係都沒有，最多兩顆星

DO NOT LIVE IN THIS PLACE‼️‼️Racist‼️ I have never stayed in a hotel that expects customers to clean up before leaving‼️We are here to spend money, not to work as cleaners‼️The owner is clearly discriminating against Asians‼️discussing customers with the staff, and even insulting people‼️ This place is not a hotel at all! It's more like a motel, and the stay was extremely uncomfortable. The mattress kept sliding around, and the blanket on it had a strange smell. If you don't ask them to clean, they won't do it. The owner, named Zeina, was incredibly impolite and rude, not only shouted at me but also made racist remarks, which was completely unacceptable! The level of disrespect and discrimination I faced here is beyond belief! She communicated with customers while smoking and looking at you sideways. She even scolded customers for booking online. If you don't want people to book online, then don't list your property online! It's so hypocritical—wanting both the convenience and the control.! I repeatedly saw cockroaches in the restaurant, which was absolutely disgusting. Even the microwave had cockroaches inside when opened. It’s horrifying to think that the food served to customers might have been contaminated with cockroaches—just the thought of it makes me want to vomit. This place is a complete health hazard and should be shut down immediately. Avoid at all costs unless you want to risk your health and sanity! Terrible experience overall! Save yourself the trouble and avoid this hotel at all costs!

The hotel was close to CBD and was good for family with small kids