Vieraskäyttäjä
20. helmikuuta 2025
Terrible experience , receptionists did not speak English and the room lacked very basic amenities: - No proper internet - No kettle - Only one electric socket in the room, had to choose between charging my phone or tablet or watch. - Excessive heat from heater , no adjustment - Bad bathroom plumbing - Safe wasn’t working - Housekeeping not on daily basis - Cold water in reception boiler, had to buy my own boiler to have hot drinks When I requested to check out the following day or even cancel my reservation with charge, my request was rejected and the hotel refrained from answering the booking agent. Very unprofessional and unwelcoming. I made hustle with no avail. They clearly informed me that no refund whatsoever.
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