Ashburnham Hotel

The shower had no water pressure and barely warm towel rail falling off the wall

Unfortunately the hotel is in need of a bit of a refresh. We stayed in a room at the front of the property and there were a number of areas for improvement. 1. The overall decor is dated, the wallpaper is old and coming away from the walls in a number of places. Under the window the wallpaper has peeled off and the wall behind was damp. 2. The ensuite is again very dated and the grouting around the tiles had a fair amount of mould. The main concern however was the shower curtain that had quite a bit of mould on it. 3. The bed was very uncomfortable and I could feel every spring digging into my back all night, there was literally no support! When I inspected the mattress I noticed that the mattress was in fact falling apart at the seams with massive holes in it. 4. The rest of the hotel just looked very tired and would benefit from a total refresh! On the positive side, staff were pleasant and made an effort to check us in earlier than their official policy and breakfast was nice. I did take photos if I can post them.

The Ashburnham hotel afternoon tea ,we went for a friends 60th birthday 🎂 we had afternoon tea with prosseco.Wonderful choice of sandwiches, savoury mini sausage rolls and quiche and spring rolls .Petit cakes were amazing ,welsh cakes and scone clotted cream and jam fabulous. The table was set with beautiful China and the staff couldn't do enough .Thank you for making our dear friends birthday tea special. Highly recommended my myself .

The man on reception was very helpful I had 3 room changes with 2 young children as telly broke in first room put in 2nd room and it smelt of sewage and the double bed was broken matress springs had gone I was the given the 1st room back and they gave me a telly on a huge stand that stood on the floor.Slept OK went for breakfast the carpets were so dirty leading into conservatory and the kitchen. The owner decided to strim the grass right outside the conservatory while we tried to eat our breakfast left most of breakfast as it was so noisy. Milk was on table before we got there don't now how long it was there. It was worse than faulty towers never again.

Our room was very disappointing- sadly everything was really in need of an update. The carpets were grubby, wall paper dated, ripped and poorly patched up, the beds were flimsy, the bathroom was very dated and standing in the bath for a shower felt flimsy. There was a different floor level half way across room, which felt liable to collapse. The thinness of walls and age of beds surely contributed to hearing excess noise of neighbours. The staff were all- without exception lovely and helpful, so it’s a shame that the hotel feels so run down.

Interesting history of harbour and surrounding area