KM 48 Persimpangan Bertingkat, Karak Expy, Bukit Tinggi, Pahang, 28750, MalaysiaNäytä hotellin tiedot
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö
Vierasarvostelut
4.2/5
Erittäin hyvä
614 arvostelu
Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti4.4
Mukavuudet3.9
Palvelu4.3
Puhtaus4.1
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Kielteisiä arvosteluja(36)
Kumutha Raman
King-sviitti - Yksi makuuhuone
Majoittunut 2. 2025
Perhe
1 arvostelu
4.5/5
Mahtava
Lähetetty 1.4.2025
Such a breathtaking holiday spot for a great escapade!
Had a peaceful holiday here ny my kids. Children are thrilled with the double-decker bus. The room was very spacious. Overall, the stay is very satisfying!
Käännä
Majoituspaikan vastaus: Dear Kumutha Raman,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Regards
Majoituspaikan vastaus: Dear Valued Guest,Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel.Regards
Kee Koon
Superior kahden hengen huone
Majoittunut 2. 2025
Matkusta ystävien kanssa
8 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 25.3.2025
This is the place for relaxing, reading a book at Starbucks, walking around to enjoy the fresh air and well groomed landscape, taking photo with the colourful buildings and the lovely lake with ducks and swans swimming gracefully.
Simple breakfast included.
Downside - u can finish exploring the whole place within few hours, so must plan ur own program, example, driving down to bukit Tinggi village 1/2 hr away, for local food and coffee, and buy local fruits and vegetables.
The room was clean but could be better, the balcony was not sufficiently cleaned and dried.
The receptionist who checked us in and out was friendly and helpful 👍
Käännä
6/7
Majoituspaikan vastaus: Dear Kee Koon,Thank you for taking the time to share your recent experience at our hotel. We put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again.Regards
Vieraskäyttäjä
Yhden makuuhuoneen sviitti - Twin
Majoittunut 11. 2024
Matkusta ystävien kanssa
3 arvostelu
3.0/5
Lähetetty 11.3.2025
The front desk staff is not that helpful in my opinion. I went there around 3pm and they said the room was not ready yet and promised to give me a call once the room was ready. However, I waited about 2 hours like that and did not received calls from them. I have to call them myself and to my surprise, the room was already ready early. I sincerely hope the hotel service can improve in terms of their efficiency.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,I’m so sorry for your unpleasant experience. We will take note on this and improve better. Thank you for your concern and suggestion. We really appreciate it and we hope to see you again soon. Sincerely
mei chu
Deluxe King -huone
Majoittunut 2. 2025
Pariskunnat
1 arvostelu
4.5/5
Mahtava
Lähetetty 10.3.2025
May be fasting month, less booking. We are upgraded to ensuite which is very big and quiet place. The building a old and rundown but the staff there is nice. We try the Ramadan buffet dinner and it is very delicious. It is very peaceful, cool and relax staycation especially from KL, only 1 hr drive. We enjoy it.
Käännä
Majoituspaikan vastaus: Dear Mei Chu,Thanks for taking the time to share your feedback with us. It means so much when our best guests share their experiences. I'm glad we were able to meet your expectations!Regards
Agrasz
Deluxe King -huone
Majoittunut 2. 2025
Perhe
1 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 9.3.2025
Room was okay but there are some furnitures and toilet tiles old which could be better if they are capable for upgrading. View and weather are good, definitely a good place for short getaway. Month of ramadhan and guess not much guests and hence lesser option for food. Buffet breakfast has variety of choice include nasi lemak, bread and pastry, roti canai, small vegetarian corner, oatmeal and yoghurts, fruits and salad. Coffee and drinks can be improved. Hoping this place to revive again with more guest.
Käännä
Majoituspaikan vastaus: Dear Agrasz,Thank you for taking the time to share your recent experience at our hotel. We put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again.Regards
_misseusnobody_
Superior kahden hengen huone
Majoittunut 1. 2025
Perhe
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 28.2.2025
Overall is okay, it's just the iron that we get is bit burn, so you have to be extra careful on that. Rest the stay n services all okay✅
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your recent experience at our hotel. We put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again.Regards
KhairulAzwan
Perhehuone
Majoittunut 1. 2025
Perhe
3 arvostelu
2.5/5
Lähetetty 12.2.2025
toilet and tab dirty
Käännä
Majoituspaikan vastaus: Kepada Encik Khairul,Terima kasih kerana memilih hotel kami, dan juga mengambil masa untuk memberi maklum balas! Kami meminta maaf atas segala kekurangan dari pihak Colmar Tropicale. Kami juga akan menitik beratkan tentang komen dan kekurangan dari pihak hotel seperti yang disebutkan.Terima kasih
Vieraskäyttäjä
Superior kahden hengen huone
Majoittunut 1. 2025
Perhe
1 arvostelu
4.5/5
Mahtava
Lähetetty 12.2.2025
Toilet berbau lipas dan kurang bersih. Ada part2 jubin dan toilet bowl kekuningan. Servis lain2 ok.
Käännä
Majoituspaikan vastaus: Kepada pengunjung yang dihargai,Terima kasih kerana memilih hotel kami, dan juga mengambil masa untuk memberi maklum balas! Kami meminta maaf atas segala kekurangan dari pihak Colmar Tropicale. Kami juga akan menitik beratkan tentang komen dan kekurangan dari pihak hotel seperti yang disebutkan.Terima kasih
JETTPRI
Superior kahden hengen huone
Majoittunut 1. 2025
Perhe
1 arvostelu
4.7/5
Mahtava
Lähetetty 11.2.2025
Everything is perfect except one of the lift under maintenance
Käännä
Majoituspaikan vastaus: Dear Jettpri, Thank you for taking the time to share your recent experience at our hotel. We put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again. Regards
Tang Yew Sin
Yhden makuuhuoneen deluxe-sviitti
Majoittunut 1. 2025
Pariskunnat
5 arvostelu
4.5/5
Mahtava
Lähetetty 9.2.2025
The room is very big and comfortable, only the bed quality need to improve!
Overall environment is nice.
Käännä
Majoituspaikan vastaus: Dear Tang Yew Sin,Thank you for taking the time to share your recent experience at our hotel. We put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again.Regards
Shamini Murgan
Deluxe King -huone
Majoittunut 12. 2024
Perhe
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 4.2.2025
Beautiful place to chill with family or as couples.. Very chill weather and the hotel also so good. Worth for the price and very clean too. The service also good and I love the breakfast. I would like to visit again but this time is during Christmas.. Just to get the full French vibes..
Käännä
Majoituspaikan vastaus: Dear Shamimi Murgan,Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel.Regards
Hannaaa A.
King-sviitti - Yksi makuuhuone
Majoittunut 1. 2025
Perhe
2 arvostelu
2.2/5
Lähetetty 3.2.2025
Although the place is "medieval" themed, the furniture and cleanliness doesn't have to be too. Our room is spacious, but the furniture screams 2 stars hotel to me. They didn't even provide us with shampoo. Breakfast buffet was not impressive, very limited selection of food and some food tasted worse than roadside stalls. The coffee taste as bad as the one we had at Berjaya Timesquare hotel.. very sour and horrible! To think that Berjaya owns Starbucks..with that kind of coffee quality no wonder both are failing fast now. Bye Berjaya! Next time pls Prioritize on customers satisfaction rather than making quick bucks!
Käännä
Majoituspaikan vastaus: Dear Hannaa A,I’m so sorry for your unwelcoming experience. We will take note on this and improve better. Thank you for your concern and suggestion. We really appreciate it and we hope to see you Regards
izzat zulkifli
Perhehuone
Majoittunut 1. 2025
Perhe
1 arvostelu
1.0/5
Lähetetty 2.2.2025
THE ADVERTISE ROOM WERE DIFFERENT WHEN I CHECK IN THE HOTEL. FALSE ADVERTISEMENT. THIS SITE NEVER MENTION OR SHOW IT WAS A DOUBLE STOREY ROOM. I HAVE SMALL KID, ITS NOT SAFE TO HAVE STEEP STAIRS IN THE ROOM. AND ALSO I DIDNT GET 2 KING BED AS ADVERTISE BUT INSTEAD I GET 1 KING BED AND 2 SINGLE BED CONNECTED. SADLY MY KID HAVE TO SLEEP IN BETWEEN THE BED. THE STAFF BLAME THIS THIRD PARTY APPS FOR NOT SHOWING THE ROOM TYPE. BAD EXPERIENCE. THE HOTEL AND THIS APPS
Käännä
Majoituspaikan vastaus: Dear Izzat Zulkifli,Thank you for your feedback. We’re very sorry that our service did not meet your expectations, as we always pride ourselves on excellent customer service. We will discuss this with the team to ensure that our website and third party sites reflect the necessary information. We are sorry that we could not inform you about that in advance. But we assure you that this won’t repeat. We hope this will not deter you from visiting us in the future.Regards
Alice m w Chan
Deluxe King -huone
Majoittunut 1. 2025
Perhe
11 arvostelu
2.5/5
Lähetetty 2.2.2025
Buildings look great cleanness 🙁
Needs maintenance for some areas
Gardens need attendance too
Käännä
Majoituspaikan vastaus: Dear Alice,Thank you for taking the time to share your recent experience at our hotel. We put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again.Regards