KM 48 Persimpangan Bertingkat, Karak Expy, Bukit Tinggi, Pahang, 28750, MalaysiaNäytä hotellin tiedot
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö
Vierasarvostelut
8.3/10
Erittäin hyvä
616 arvostelu
Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti8.7
Mukavuudet7.9
Palvelu8.5
Puhtaus8.2
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Kaikki arvostelut(616)
Positiiviset arviot(579)
Arvostelut valokuvien/videon kera(328)
Herkullinen aamiainen(59)
Suuret huoneet(35)
Tyylikäs ympäristö(23)
Sopii erinomaisesti perheille(22)
Outo haju huoneessa(13)
Tarjoaa noutoja/kuljetuksia(12)
Upea design(8)
Kielteisiä arvosteluja(37)
GHAZALI HIZAM
Perhehuone
Majoittunut 3. 2025
Perhe
14 arvostelu
10.0/10
Ylivertainen
Lähetetty 27.4.2025
Bilik yang besar, 2 tingkat lagi dan pemandangan sangat cantik mengadap laman utama. Breakfast sangat sedap dan banyak pilihan. Banyak tempat dan lokasi bergambar yang menarik. Tidak sejuk sangat tetapi nyaman.
Käännä
Majoituspaikan vastaus: Kepada En Ghazali,Terima kasih kerana memilih hotel kami, dan juga mengambil masa untuk memberi maklum balas yang baik! Pihak hotel gembira kerana tuan berpuas hati dengan layanan dan penginapan di Colmar Tropicale. Kami juga mengharap yang tuan akan menginap lagi di hotel kami pada masa yang akan datang.Terima kasih
HanaNoor
Deluxe Twin -huone
Majoittunut 3. 2025
Perhe
1 arvostelu
9.5/10
Mahtava
Lähetetty 26.4.2025
Bilik bersih.. hotel upgred bilik sy de single twin kpd king siza n dpt bilik besar
Bilik air tu kena bg wangi
Suasana ok.. cuma kedai mkn x byk pilihan
Käännä
Majoituspaikan vastaus: Dear HanaNoor,Thank you for taking the time to share your recent experience at our hotel. We put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again.Regards
Martinnnn Tsai
Superior kahden hengen huone
Majoittunut 3. 2025
Pariskunnat
3 arvostelu
9.0/10
Mahtava
Lähetetty 26.4.2025
The view from the room not bad. The breakfast meet expectation .
Käännä
Majoituspaikan vastaus: Dear Martinnn Tsai,Thank you for sharing your feedback regarding your stay! I am glad you enjoyed the breakfast spread very much. We are continually trying to improve the variety and quality of food items that we offer. Thank you for staying with us and we hope that you will consider us for your next trip.Regards
K C Gan
Yhden makuuhuoneen deluxe-sviitti
Majoittunut 1. 2025
Matkusta ystävien kanssa
18 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 25.4.2025
Cold weather. Big room
Käännä
Majoituspaikan vastaus: Dear K C Gan,Thank you for taking the time to rate us.Kind regards
Anonyymi käyttäjä
Superior kahden hengen huone
Majoittunut 3. 2025
Perhe
11 arvostelu
3.0/10
Lähetetty 10.4.2025
I booked a room for myself and my family and arrived at the hotel around 12 PM. Unfortunately, we were told that check-in was only available at 2 PM. To pass the time, we explored the area in search of lunch, but were disappointed to find that there weren’t any decent food options nearby — even Google reviews didn’t help. If you’re planning to visit, I’d suggest just making it a short trip and not expecting much in terms of food.
I was genuinely excited about staying here because of the Japanese Village, but that too turned out to be quite underwhelming. You need to climb and hike to reach it, which would have been fine if the experience was worth it. However, the village itself was very small, mostly greenery, with only two or three tiny houses that serve more as photo props than anything else.
When we finally checked in, the room we were given had a door that was extremely difficult to open and close, which felt unsafe. I noticed other rooms seemed to have the same issue. Because of this, I decided to cancel our stay. I spoke to the manager, who told me I could try requesting a refund through the third-party site I booked with. He said if they were okay with it, he would approve it on his end — even though the booking was marked non-refundable.
However, after submitting the refund request, it was rejected without any explanation. I tried to speak with the manager again, but he conveniently disappeared into the toilet and never came back. Before leaving, I was told by the receptionist that the manager would reach out to me — but I never heard back.
To make things worse, there’s no Grab or regular taxi service available in the area. You’re forced to go through the hotel to arrange transport, which costs 2–3 times more than usual rates.
All in all, a very disappointing experience. I had high hopes for this stay, but it fell short in almost every way.
Käännä
Majoituspaikan vastaus: Dear Guest,I’m so sorry for your unpleasant experience. We will take note on this and improve better. Thank you for your concern and suggestion. We really appreciate it and we hope to see you again soon. Sincerely
Angela
Superior kahden hengen huone
Majoittunut 2. 2025
Perhe
2 arvostelu
10.0/10
Ylivertainen
Lähetetty 5.4.2025
Thank you and see you again
Käännä
Majoituspaikan vastaus: Dear Angela,Thank you for taking the time to rate us.Kind regards
Anggunmum
Kahden makuuhuoneen sviitti
Majoittunut 3. 2025
Perhe
11 arvostelu
10.0/10
Ylivertainen
Lähetetty 5.4.2025
Really enjoy the view and everything.
Ramai betul datang photoshoot raya😆
Käännä
Majoituspaikan vastaus: Dear Anggunmum,Thank you for taking the time to rate us.Kind regards
Kumutha Raman
King-sviitti - Yksi makuuhuone
Majoittunut 2. 2025
Perhe
1 arvostelu
9.0/10
Mahtava
Lähetetty 1.4.2025
Such a breathtaking holiday spot for a great escapade!
Had a peaceful holiday here ny my kids. Children are thrilled with the double-decker bus. The room was very spacious. Overall, the stay is very satisfying!
Käännä
Majoituspaikan vastaus: Dear Kumutha Raman,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Regards
Majoituspaikan vastaus: Dear Valued Guest,Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel.Regards
Kee Koon
Superior kahden hengen huone
Majoittunut 2. 2025
Matkusta ystävien kanssa
8 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 25.3.2025
This is the place for relaxing, reading a book at Starbucks, walking around to enjoy the fresh air and well groomed landscape, taking photo with the colourful buildings and the lovely lake with ducks and swans swimming gracefully.
Simple breakfast included.
Downside - u can finish exploring the whole place within few hours, so must plan ur own program, example, driving down to bukit Tinggi village 1/2 hr away, for local food and coffee, and buy local fruits and vegetables.
The room was clean but could be better, the balcony was not sufficiently cleaned and dried.
The receptionist who checked us in and out was friendly and helpful 👍
Käännä
6/7
Majoituspaikan vastaus: Dear Kee Koon,Thank you for taking the time to share your recent experience at our hotel. We put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again.Regards
Vieraskäyttäjä
Yhden makuuhuoneen sviitti - Twin
Majoittunut 11. 2024
Matkusta ystävien kanssa
3 arvostelu
6.0/10
Lähetetty 11.3.2025
The front desk staff is not that helpful in my opinion. I went there around 3pm and they said the room was not ready yet and promised to give me a call once the room was ready. However, I waited about 2 hours like that and did not received calls from them. I have to call them myself and to my surprise, the room was already ready early. I sincerely hope the hotel service can improve in terms of their efficiency.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,I’m so sorry for your unpleasant experience. We will take note on this and improve better. Thank you for your concern and suggestion. We really appreciate it and we hope to see you again soon. Sincerely
mei chu
Deluxe King -huone
Majoittunut 2. 2025
Pariskunnat
1 arvostelu
9.0/10
Mahtava
Lähetetty 10.3.2025
May be fasting month, less booking. We are upgraded to ensuite which is very big and quiet place. The building a old and rundown but the staff there is nice. We try the Ramadan buffet dinner and it is very delicious. It is very peaceful, cool and relax staycation especially from KL, only 1 hr drive. We enjoy it.
Käännä
Majoituspaikan vastaus: Dear Mei Chu,Thanks for taking the time to share your feedback with us. It means so much when our best guests share their experiences. I'm glad we were able to meet your expectations!Regards
Agrasz
Deluxe King -huone
Majoittunut 2. 2025
Perhe
1 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 9.3.2025
Room was okay but there are some furnitures and toilet tiles old which could be better if they are capable for upgrading. View and weather are good, definitely a good place for short getaway. Month of ramadhan and guess not much guests and hence lesser option for food. Buffet breakfast has variety of choice include nasi lemak, bread and pastry, roti canai, small vegetarian corner, oatmeal and yoghurts, fruits and salad. Coffee and drinks can be improved. Hoping this place to revive again with more guest.
Käännä
Majoituspaikan vastaus: Dear Agrasz,Thank you for taking the time to share your recent experience at our hotel. We put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again.Regards
_misseusnobody_
Superior kahden hengen huone
Majoittunut 1. 2025
Perhe
2 arvostelu
10.0/10
Ylivertainen
Lähetetty 28.2.2025
Overall is okay, it's just the iron that we get is bit burn, so you have to be extra careful on that. Rest the stay n services all okay✅
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your recent experience at our hotel. We put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again.Regards
KhairulAzwan
Perhehuone
Majoittunut 1. 2025
Perhe
3 arvostelu
5.0/10
Lähetetty 12.2.2025
toilet and tab dirty
Käännä
Majoituspaikan vastaus: Kepada Encik Khairul,Terima kasih kerana memilih hotel kami, dan juga mengambil masa untuk memberi maklum balas! Kami meminta maaf atas segala kekurangan dari pihak Colmar Tropicale. Kami juga akan menitik beratkan tentang komen dan kekurangan dari pihak hotel seperti yang disebutkan.Terima kasih