Soreda Hotel

Lovely hotel with great friendly staff! Location was good with shops and restaurants nearby and an aquarium within walking distance. Bus stop 5 minutes walk away.

Muy buena experiencia en este hotel! 100% recomendable. Muy amable Justin de recepción y disponen de parking gratuito

I have just had a horrible experience at the Soreda hotel. On arrival there was huge amounts of refurbishment work being completed, that I was not made aware of. Reception staff were abrupt to the point of rude. When I finally got to my room there was also work being completed right outside the door to the lift. That night I was kept awake by extremely loud music from the bar below. The next morning I asked if I could be moved rooms as I was having early starts to go diving and as a solo female traveller I would not be wanting to stay out late. It was 7am, I was told that it would be reported but I needed to go back later that morning. As I was there to go diving I could not return until 11am, I was left waiting in reception as the reservations person was in a meeting. Eventually I was informed by reception staff that I would not be moved rooms as I should have reported the issue between 8 and 10. I returned to my room to attempt to get some rest only to be disturbed by constant hammering, drilling and loud music from the builders. Not only that, the corridor leading to my room had water pouring from the ceiling, debris everywhere and cockroaches in the water that I had to walk through. The corridor leading to the swimming pool was the same, water pouring from the ceiling and building debris all over the floor. This was the final straw and I immediately checked out and found a more suitable place to stay. I have photographs to show the level of disruption. I cannot believe that anyone would be expected to pay to stay somewhere under those circumstances. Absolutely disgusting with zero service or compassion from staff.