Majoituspaikan vastaus: Dear guests,Thank you for your feedback. We sincerely apologize for the issues you experienced during your stay. Cleanliness is a top priority for us, and we will address the concerns regarding the bed sheets to ensure they are thoroughly checked and replaced as necessary. Additionally, we will investigate the condition of the swimming pool and ensure that proper maintenance and water quality checks are regularly conducted. We appreciate you bringing these matters to our attention, and we are committed to improving the guest experience. Thank you again for sharing your thoughts.Regards,Aston Sidoarjo
Vieraskäyttäjä
Executive-huone
Majoittunut 12. 2024
Perhe
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 19.1.2025
thanks a lot!
Käännä
Almohanna
Executive-huone
Majoittunut 11. 2024
Yksin matkustavat
4 arvostelu
7.5/10
Lähetetty 28.12.2024
Staff good breakfast also good excellent housekeeping swimming pool good gym too good
Käännä
Majoituspaikan vastaus: Dear Almohanna,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,ASTON Sidoarjo City Hotel & Conference Center
Fengqun
Deluxe-huone
Majoittunut 9. 2024
Liikematkustajat
17 arvostelu
10.0/10
Ylivertainen
Lähetetty 14.11.2024
早餐特別好,能國外吃到這麼好吃早餐不容易
Käännä
michele
Executive-huone
Majoittunut 9. 2024
Liikematkustajat
9 arvostelu
10.0/10
Ylivertainen
Lähetetty 24.10.2024
Great place for your business in sidoarjo
Käännä
Vieraskäyttäjä
Deluxe-huone
Majoittunut 9. 2024
Liikematkustajat
14 arvostelu
7.5/10
Lähetetty 13.10.2024
Not in commercial area. Sound proofing of room is not good. Service is good
Käännä
Majoituspaikan vastaus: Dear Our Valued GuestFirst of all, I would like to say thank you for choosing ASTON Sidoarjo City Hotel & Conference Center as your accommodation duting your activities in Sidoarjo. Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. Related to our location is not in the commercial area, please be informed that our location actually in the residential area and near to the commercial area. Moreover, We are thrilled that you loved your experience especially for our service; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Best regards,David E. SusantoGeneral Manager
zendy27
Sviitti
Majoittunut 7. 2024
Perhe
17 arvostelu
10.0/10
Ylivertainen
Lähetetty 29.9.2024
ini hotel emang keren
Käännä
2000316979
Deluxe-huone
Majoittunut 8. 2024
Liikematkustajat
9 arvostelu
10.0/10
Ylivertainen
Lähetetty 10.9.2024
讓人滿意的酒店,細心,
處事很周到
Käännä
Vieraskäyttäjä
Deluxe-huone
Majoittunut 8. 2024
Liikematkustajat
73 arvostelu
9.0/10
Mahtava
Lähetetty 7.9.2024
房間乾淨衞生,環境不錯
Käännä
Vieraskäyttäjä
Deluxe-huone
Majoittunut 6. 2024
Liikematkustajat
4 arvostelu
7.7/10
Hyvä
Lähetetty 22.8.2024
總體還好,路比較繞
Käännä
Majoituspaikan vastaus: Dear Guest User.. Thank you for being trust and stay with us Aston Sidoarjo City Hotel & Conference Center and for taking the time to share your stay experience with us, We are glad to know and hear that you are happy for staying with us We make sure that every detail of the suggestions and advice that has been given is very useful and valuable for the development and improvement of our services at any time. Thank You very much for Your information about Our location and advise. Hopefully we can always provide the best services to fulfill your expectations and all of our guests without exception. We really hope to be able to meet again soon. Best Regards Aston Sidoarjo City Hotel & Conference Center Management
Yauheni
Deluxe-huone
Majoittunut 7. 2024
Pariskunnat
10 arvostelu
10.0/10
Ylivertainen
Lähetetty 21.8.2024
Отличный отель. Все понравилось. Номер чистый. Персонал очень вежливый. Завтрак - супер. Огромное разнообразие всего. Вода в бассейне чистая.
Käännä
Majoituspaikan vastaus: Dear Guest User.. Thank you for being trust and stay with us Aston Sidoarjo City Hotel & Conference Center and for taking the time to share your stay experience with us, We are glad to know and hear that you are happy for staying with us We make sure that every detail of the suggestions and advice that has been given is very useful and valuable for the development and improvement of our services at any time. Hopefully we can always provide the best services to fulfill your expectations and all of our guests without exception. We really hope to be able to meet again soon. Best Regards Aston Sidoarjo City Hotel & Conference Center Management
Raymond Synarso
Deluxe-huone
Majoittunut 6. 2024
Matkusta ystävien kanssa
20 arvostelu
10.0/10
Ylivertainen
Lähetetty 8.8.2024
Nice hotel
Käännä
Majoituspaikan vastaus: Dear Raymond R.. Thank you for being trust and stay with us Aston Sidoarjo City Hotel & Conference Center and for taking the time to share your stay experience with us, We are glad to know and hear that you are happy for staying with us We make sure that every detail of the suggestions and advice that has been given is very useful and valuable for the development and improvement of our services at any time. Hopefully we can always provide the best services to fulfill your expectations and all of our guests without exception. We really hope to be able to meet again soon. Best Regards Aston Sidoarjo City Hotel & Conference Center Management