Majoituspaikan vastaus: Dear Guest! Thank you for sharing your feedback! We're glad to hear you enjoyed the spacious room and the highlight of our breakfast with its variety and quality. We also appreciate your comments about the location; while it may be a bit off the main area, we're happy to know you felt safe during your stay. Your feedback is valuable to us, and we hope to welcome you back for another great experience! Warm regards, Marcell Varga General Manager
Majoituspaikan vastaus: Dear Jasonyouqudexiaoyang! Thank you for your review! We're glad to hear that you found the location convenient and enjoyed the spacious room and friendly service. We apologize for any difficulty in finding the hotel, and we appreciate your feedback. We hope to welcome you back soon for another great stay! Best regards, Marcell Varga General Manager
Majoituspaikan vastaus: Dear Chihuojiushichanlaopei, Thank You for your review. I am glad to hear you felt safe during your stay and enjoyed the time spent with us. I am however sorry to hear that you couldnt set up your room temparature up to your like. I am also sorry to hear you had some irritation on your skin after your stay. Pls note we have regular checks for bed bugs also yearly dusting in every room to prevent bed bugs in the room and we dont have any visible treats in any of our room, however I instructed another deep check in our hotel after your information. I am also sorry that you have been disturbed by HK colleagues bit too early for you. I have spoken to Houskeeping Manager to remind our cleaners to do their routin checks with more care. I do hope, we can welcome You back in the near future for another visit. Kind regards, Marcell Varga Hotel manager
Vieraskäyttäjä
Premium-huone(queen-parivuode)
Majoittunut 11. 2024
Liikematkustajat
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 2.12.2024
前台小姐姐服務非常好,航班到的特別早,把我的行李合理安排寄存,免去後顧之憂,可以自由行走布達佩斯。
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for your kind feedback! We're so glad to hear that the service provided by our front desk staff made your early arrival more convenient. It's wonderful to know that you were able to explore Budapest without any worries. We truly appreciate your comments and look forward to welcoming you back in the future! Kind regards, Marcell Varga General Manager
Majoituspaikan vastaus: Dear Xiayubuchouxiaojie, Thank you for your fantastic review! We're so glad to hear that you enjoyed the clever design and spaciousness of the two-story loft, as well as the comfort and cleanliness of the rooms. It's wonderful to know that the location was convenient for your visit, and we’d be thrilled to welcome you back next time you’re in town. Thank you for choosing us! Kind regards, Marcell Varga General Manager
FaizSyed
Executive-huone - Oma terassi(king-parivuode)
Majoittunut 11. 2024
Pariskunnat
3 arvostelu
3.7/5
Lähetetty 22.11.2024
The hotel was ok, nothing to about when i booked i booked the room with balcony thinking to hv a better view. I only found out that the room with balcony was only on the 1st floor.
Bfast was so so nothing fancy. Room was spacious enough for 2 ppl. I dont really like the location as its a bit further than main attraction. You need to walk at least 1.9 km to the main area.
The services is 6/10 there was only 1 person who at the counter when we checked in
Käännä
Majoituspaikan vastaus: Dear FaizSyed! Thank you for your feedback! We're glad to hear that you found the room spacious and that the check-in process was smooth. We appreciate your comments regarding the balcony and breakfast, and we will take your feedback into consideration to improve these aspects in the future. We understand that the location may not have been as convenient for you as you had hoped, and we truly appreciate your honest perspective. We also apologize for any service-related concerns you encountered, and we'll make sure to address these with our team to improve our guest experience. Thank you for sharing your thoughts, and we hope to have the opportunity to welcome you again in the future! Best regards, Marcell Varga General Manager
Majoituspaikan vastaus: Dear tina8436! Thank you for sharing your experience! We're glad to hear that you enjoyed the spacious room, filtered water, and the reasonable minibar prices. We appreciate your feedback regarding the strong smell of disinfection in the tap water, and we'll certainly look into this to ensure a more pleasant experience for future guests. We truly value your feedback and hope to welcome you back in the future! Kind regards, Marcell Varga General Manager
Majoituspaikan vastaus: Dear Brian Chan 123, Thank you for sharing your detailed feedback! We're glad to hear that you found the hotel cost-effective and enjoyed the breakfast, especially with the variety offered each day. We appreciate your comments about the service – we're always looking for ways to improve and provide a better experience for our guests.We're sorry to hear about the issue with the balcony room and understand your preference for it over the loft room. We hope to welcome you again soon and provide an even more comfortable stay! Best regards, Marcell Varga General Manager
Susan970426
Premium-huone(queen-parivuode)
Majoittunut 11. 2024
Liikematkustajat
2 arvostelu
4.8/5
Mahtava
Lähetetty 13.11.2024
乾淨整潔,服務理念高!
Käännä
Majoituspaikan vastaus: Dear Susan970426, Thank you for your kind words! We're so glad to hear that you appreciated the cleanliness and the high level of service. It’s wonderful to know you had a positive experience, and we look forward to welcoming you back soon! Kind regards, Marcell Varga General Manager
Vieraskäyttäjä
duplex unelma sviitti
Majoittunut 10. 2024
Matkusta ystävien kanssa
4 arvostelu
5.0/5
Ylivertainen
Lähetetty 10.11.2024
很乾凈,很安靜,早餐很棒,服務也很不錯,離地鐵站也很近,推薦
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for your wonderful review! We're so happy to hear that you enjoyed the cleanliness, quiet atmosphere, great breakfast, and the service. It's also great to know that our proximity to the subway station made your stay even more convenient. We truly appreciate your recommendation and hope to welcome you back soon! Best regards, Marcell Varga General Manager
Vieraskäyttäjä
Superior Double / Twin Huone
Majoittunut 10. 2024
Matkusta ystävien kanssa
1 arvostelu
4.7/5
Mahtava
Lähetetty 30.10.2024
房間不錯,服務也不錯,早餐很好,附近有家大型商場,很方便!
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for your lovely feedback! We're thrilled to hear that you enjoyed your room, the service, and the breakfast. It's also great to know that the nearby shopping mall added to the convenience of your stay. We hope to welcome you back soon for another enjoyable visit! Kind regards, Marcell Varga General Manager
Vieraskäyttäjä
Premium-huone(queen-parivuode)
Majoittunut 10. 2024
Pariskunnat
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 26.10.2024
早餐很好吃
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for your kind feedback! We’re thrilled to hear you found our breakfast delicious. It’s wonderful to know you enjoyed your stay with us. We look forward to welcoming you back soon! Best regards, Marcell Varga General Manager
Vieraskäyttäjä
Superior Double / Twin Huone
Majoittunut 10. 2024
Pariskunnat
28 arvostelu
5.0/5
Ylivertainen
Lähetetty 15.10.2024
回布達佩斯再次住了兩晚的酒店,主要是覺得服務非常好,地理位置很便利,酒店早餐豐富。
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for choosing to stay with us again during your return to Budapest! We're so glad to hear that you enjoyed your two-night stay and appreciated the quality of our service, convenient location, and rich breakfast offerings. Your continued support means a lot to us, and we hope to welcome you back for another great experience soon! Warm regards, Marcell Varga General Manager
Majoituspaikan vastaus: Dear vivian0229, Thank you for your detailed feedback! We’re glad to hear that you appreciated the spacious room, good sanitation, and convenient access to drinking water and the subway station, as well as our affordable pricing.We’re sorry to hear that you found the room to be cool, but the temperature can be adjusted in the room as well as from the reception. Please let us know next time so we can assist you!We apologize that the shower wasnt up to your liking. Your comments about the breakfast variety and coffee quality are also valuable to us, and we will look into ways to improve these aspects. We hope to have the opportunity to welcome you back for a more comfortable stay in the future! Best regards, Marcell Varga General Manager
Carterfan
Executive-huone - Oma terassi(king-parivuode)
Majoittunut 10. 2024
Pariskunnat
8 arvostelu
5.0/5
Ylivertainen
Lähetetty 12.10.2024
乾淨 房間很大 位置好
Käännä
Majoituspaikan vastaus: Dear Carterfan, Thank you so much for your nice review. We look forward to welcoming you to the hotel as a returning guest. Kind Regards, Marcell Varga, General Manager