The Birley Arms Hotel Warton

My stay was not great Staff were very friendly Food was ok Room was awful bathroom toilet flush broken shower needs a new head Bed was so uncomfortable and not clean Tv did not work at all

The staff were great. Had a really good salad. Nice pub and restaurant area But, the room needed a good paint. Shower needs the mould cleaned off to and the worst part was the mattress Thankfully i got an extra duvet to use as a "topper" to try and get a few hours sleep in

Stayed over for one night, came early evening. Staff friendly and welcoming. Restaurant/bar area was very nice and relaxing. Room clean but a little outdated and plain. Had a hot breakfast the next morning which you pay extra for. This was presented beautifully and good value for money. I left the table and left my partner seated to nip back to the room. The waitress as I walked passed asked from across the bar if I was ok, I replied yes, she then rudely and abruptly asked if I’d had a cooked breakfast I needed to pay for it. I explained my partner was still at the table and I had planned on coming back. Not how you expect to be spoken to and felt accusing and uncomfortable. Should have asked for payment upfront when I ordered if she wanted payment so fast, or even put a bill on the table. Not how you speak to customers if you want them to return.

The place is nice, the pub is nice as well It's a shame they stopped doing breakfast This means it's unlikely I will stay again as it's sort of mandatory.

ignorant manager when bar staff introduced us as regulars he replied he did not want to know our names , drink prices sky high food overpriced medioka come back Zoe & Tony this place has gone gradually down hill since January just when we thought they couldn't put a worst manager in than the previous 3 they have had in this year.

Room 17 was lovely. Friends who were also staying said their room needed updating. Positives: Clean, large comfortable bed, nice toiletries (that were replenished during a two night stay), spacious, good value for money, large ensuite with two sinks, seating area. Improvements: No chocolate/goodies provided as per the website, no water or fridge, tv only showed BB1 and BBC2.