Majoituspaikan vastaus: Dear Liuxianshengpapazou,Warm greetings from Steigenberger Icon Wiltcher's.On behalf of the Steigenberger Icon Wiltcher’s, we would like to extend our deepest appreciation for having chosen our Hotel during your recent stay in Brussels.It has been a real pleasure to host you at our Property during your visit & we very much thank you for your positive feedback regarding your stay in our property. Our teams are more than delighted to learn that your experience with us was a real success!Once more, thank you very much for all your support towards Steigenberger Icon Wiltcher’s.Our dedicated Team is already looking forward to welcoming you back in the future and we remain at your entire disposal should you require any further assistance or information.Sincerely yours,The Steigenberger Icon Wiltcher's Team
Vieraskäyttäjä
Deluxe Huone Ei tupakointia
Majoittunut 9. 2024
Perhe
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 26.10.2024
房間乾淨、整潔,各方面都很好!
Käännä
Majoituspaikan vastaus: Dear Valuable guest, Warm greetings from Steigenberger Icon Wiltcher's. On behalf of the Steigenberger Icon Wiltcher’s, we would like to extend our deepest appreciation for having chosen our Hotel during your stay in Brussels. It has been a real pleasure to host you at our Property during your recent visit & we very much thank you for your positive feedback. Our teams were very pleased to learn that your stay went very well. That your expectations were met. Once more, thank you for choosing Steigenberger Icon Wiltcher’s and for providing us with your valuable feedback. Our dedicated Team will be looking forward to welcoming you back in the future. Needless to mention that we remain at your entire disposal, could we be of any assistance at all.Sincerely yours, The Steigenberger Icon Wiltcher's Team
Huliang
Juniorsviitti - Savuton
Majoittunut 8. 2024
Pariskunnat
13 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 22.10.2024
最近連吃兩次了,口味確實贊,而且價格非常公道,肯定還會再找機會來第三次的
Käännä
Majoituspaikan vastaus: Dear Huliang,Warm greetings from Steigenberger Icon Wiltcher's.On behalf of the Steigenberger Icon Wiltcher’s, we would like to extend our deepest appreciation for having chosen our Hotel during your recent stay in Brussels.It has been a real pleasure to host you at our Property during your visit & we very much thank you for your positive feedback regarding your stay in our property.Our teams are more than delighted to learn that your experience with us was a real success!Once more, thank you very much for all your support towards Steigenberger Icon Wiltcher’s.We are already looking forward to welcoming you back in the future and we remain at your entire disposal should you require any further assistance or information.Sincerely yours,The Steigenberger Icon Wiltcher's TeamChristophe DiasGuest Relations
Vieraskäyttäjä
Superior-huone ‑ Savuton
Majoittunut 9. 2024
Pariskunnat
2 arvostelu
3.2/5
Lähetetty 22.10.2024
Good room
Käännä
Majoituspaikan vastaus: Dear Valuable guest,Warm greetings from Steigenberger Icon Wiltcher's.Thank you very much for taking the time to share your experience with us! We are thrilled to learn that, in overall, you enjoyed your stay at Steigenberger Icon Wiltcher's.Howaver, our concerned teams very much regret to have been informed of the disappointment as expressed pertaining to the services you received. On the outset, please accept our sincere apologies for the disappointment caused.Rest assured that this is not the norm at Steigenberger Icon Wiltcher’s. We pride ourselves in offering the highest levels of care and hospitality to all our guests. It is evident that we have fallen short of the expectation that we have set for ourselves and which you are certainly entitled to expect. Please be assured that your comments have since been shared with the team members involved to ensure corrective actions are taken and to prevent future recurrence.Once again, thank you for choosing Steigenberger Icon Wiltcher's for your stay, and we hope to have the pleasure of welcoming you back in the near future!Needless to mention that we remain at your entire disposal should you require any further information or assistance.With best regards,The Steigenberger Icon Wiltcher's TeamChristophe DiasGuest Relations
Anonyymi käyttäjä
Superior-huone ‑ Savuton
Majoittunut 8. 2024
Yksin matkustavat
17 arvostelu
5.0/5
Ylivertainen
Lähetetty 19.10.2024
性價比超高 地理位置也很好!
Käännä
Majoituspaikan vastaus: Dear Valuable guest,Warm greetings from Steigenberger Icon Wiltcher's.On behalf of the Steigenberger Icon Wiltcher’s, we would like to extend our deepest appreciation for having chosen our Hotel during your recent stay in Brussels.It has been a real pleasure to host you at our Property during your visit & we very much thank you for your kind words of praise and constructive remarks regarding our Hotel and surrounding areas. Our teams are delighted to learn that your experience with us was a real succes!Once more, thank you very much for all your support towards Steigenberger Icon Wiltcher’sOur dedicated Team is already looking forward to welcoming you back in the future and we remain at your entire disposal should you require any assistance.Sincerely yours,The Steigenberger Icon Wiltcher's TeamChristophe DiasGuest Relations
claborate
Superior-huone ‑ Savuton
Majoittunut 9. 2024
Pariskunnat
23 arvostelu
4.5/5
Mahtava
Lähetetty 18.10.2024
中規中矩吧,酒店有些老了。但是位置還算方便。整體環境也還不錯。
Käännä
Majoituspaikan vastaus: Dear claborate,Warm greetings from Steigenberger Icon Wiltcher's.On behalf of the Steigenberger Icon Wiltcher’s, we would like to extend our deepest appreciation for having chosen our Hotel during your recent stay in Brussels.It has been a real pleasure to host you at our Property during your visit & we very much thank you for your feedback and constructive remarks regarding our Hotel. Our teams are delighted to learn that your experience with us was a real succes! Once more, thank you very much for all your support towards Steigenberger Icon Wiltcher’sOur dedicated Team is already looking forward to welcoming you back in the future and we remain at your entire disposal should you require any assistance.Sincerely yours,The Steigenberger Icon Wiltcher's Team
Anonyymi käyttäjä
Superior-huone ‑ Savuton
Majoittunut 8. 2024
Liikematkustajat
5 arvostelu
5.0/5
Ylivertainen
Lähetetty 8.10.2024
房型很大,非常好👍
Käännä
Majoituspaikan vastaus: Dear Valuable guest,Warm greetings from Steigenberger Icon Wiltcher's.Allow us to express our sincere thanks for choosing Steigenberger Icon Wiltcher’s during your recent stay in the heart of Brussels.It was a real pleasure to welcome you to our establishment and we were delighted to learn that you had a pleasant time with us. Our teams were very sensitive to your kind feedback regarding our Hotel and we thank you warmly.We work with passion every day to offer you the best stays and we are delighted when we succeed!Finally, and above all, we look forward to welcoming you again in the near future, and we remain at your entire disposal should you require any further assistance or information.With best regards,The Steigenberger Icon Wiltcher’s Team
Vieraskäyttäjä
Superior-huone ‑ Savuton
Majoittunut 8. 2024
Matkusta ystävien kanssa
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 6.10.2024
Super
Käännä
Majoituspaikan vastaus: Dear Valuable guest,Warm greetings from Steigenberger Icon Wiltcher's.On behalf of the Steigenberger Icon Wiltcher’s, we would like to extend our deepest appreciation for having chosen our Hotel during your recent stay in Brussels.It has been a real pleasure to host you at our Property during your visit & we very much thank you for your positive feedback regarding your stay in our property. Our teams are more than delighted to learn that your experience with us was a real success!Once more, thank you very much for all your support towards Steigenberger Icon Wiltcher’s.Our dedicated Team is already looking forward to welcoming you back in the future and we remain at your entire disposal should you require any further assistance or information.Sincerely yours,The Steigenberger Icon Wiltcher's Team
Xianshangwulewoziting
Superior-huone ‑ Savuton
Majoittunut 8. 2024
Matkusta ystävien kanssa
14 arvostelu
4.5/5
Mahtava
Lähetetty 30.9.2024
服務比較一般,但在當地算設施很好的酒店了。現在就在等他們把按金退回來了。
Käännä
Majoituspaikan vastaus: Dear Tanxiaoru,Warm greetings from Steigenberger Icon Wiltcher's.On behalf of the Steigenberger Icon Wiltcher’s, we would like to extend our deepest appreciation for having chosen our Hotel during your recent stay in Brussels.It has been a real pleasure to host you at our Property during your visit & we very much thank you for your positive feedback regarding your stay in our property. Our teams are more than delighted to learn that your experience with us was a real success!Once more, thank you very much for all your support towards Steigenberger Icon Wiltcher’s.Our dedicated Team is already looking forward to welcoming you back in the future and we remain at your entire disposal should you require any further assistance or information.Sincerely yours,The Steigenberger Icon Wiltcher's TeamChristophe DiasGuest Relations
Vieraskäyttäjä
Deluxe Huone Ei tupakointia
Majoittunut 8. 2024
Perhe
5 arvostelu
5.0/5
Ylivertainen
Lähetetty 17.9.2024
三人入住一個大房間,設施符合酒店星級標準,推薦!
Käännä
Majoituspaikan vastaus: Dear valuable guest,Warm greetings from Steigenberger Icon Wiltcher's.On behalf of the Steigenberger Icon Wiltcher’s, we would like to extend our deepest appreciation for having chosen our Hotel during your recent stay in Brussels.It has been a real pleasure to host you at our Property during your visit & we very much thank you for your positive feedback regarding your experience. Our teams are more than delighted to learn that your experience with us was a real success!Once more, thank you very much for all your support towards Steigenberger Icon Wiltcher’s.Our dedicated Team is already looking forward to welcoming you back in the future and we remain at your entire disposal should you require any further assistance or information.Sincerely yours,The Steigenberger Icon Wiltcher's TeamChristophe DiasGuest Relations
Vieraskäyttäjä
Juniorsviitti - Savuton
Majoittunut 7. 2024
Pariskunnat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 16.9.2024
Great customer care , beautiful inside of the hotel .
Käännä
Majoituspaikan vastaus: Dear valuable guest, Warm greetings from Steigenberger Icon Wiltcher's. Allow us to express our sincere thanks for choosing Steigenberger Wiltcher’s during your recent stay in the heart of Brussels. It was a real pleasure to welcome you to our establishment and we were delighted to learn that you had a pleasant time with us. Our teams were very sensitive to your kind compliments regarding our Hotel and we thank you warmly. We work with passion every day to offer you the best stays and we are delighted when we succeed! Finally, and above all, we look forward to welcoming you again in the near future, and we remain at your entire disposal should you require any further assistance or information.With best regards, The Steigenberger Icon Wiltcher’s Team
Selcuk Baskan
Deluxe Huone Ei tupakointia
Majoittunut 7. 2024
Perhe
18 arvostelu
5.0/5
Ylivertainen
Lähetetty 15.9.2024
Perfect, ben uiterst tevreden. De locatie, het personeel, alles was goed.
Käännä
Majoituspaikan vastaus: Dear Mr. Selcuk Baskan,Warm greetings from Steigenberger Icon Wiltcher's.On behalf of the Steigenberger Icon Wiltcher’s, we would like to extend our deepest appreciation for having chosen our Hotel during your recent stay in Brussels.It has been a real pleasure to host you at our Property during your visit & we very much thank you for your positive feedback regarding our Hotel and kind word of praise concerning our staff. Our teams are more than delighted to learn that your experience with us is/was a real success!Once more, thank you very much for all your support towards Steigenberger Icon Wiltcher’s.Our dedicated Team is already looking forward to welcoming you back in the future and we remain at your entire disposal should you require any further assistance or information.Sincerely yours,The Steigenberger Icon Wiltcher's Team
Majoituspaikan vastaus: Dear Miludeershikuai,Warm greetings from Steigenberger Icon Wiltcher's.We would like to thank you for choosing the Steigenberger Icon Wiltcher's during your recent stay in our capital.It was a real pleasure to welcome you to our hotel and we were delighted to welcome you.Steigenberger Hotels are keen to offer you the best quality of service during your stay, so thank you for sharing your impressions of your visit.We sincerely apologize about your dissatisfaction concerning your stay.On the outset, please accept our sincere apologies for the disappointment caused. At Steigenberger Icon Wiltcher’s, we strive to provide a superior service experience to every Customer; therefore, your feedback is very important to us. However, Our concerned teams were very sensitive to your constructive feedback & remarks and we thank you warmly.We pride ourselves in offering the highest levels of care and hospitality to all our guests. It is evident that we have fallen short of the expectation that we have set for ourselves and which you are certainly entitled to expect. Your comments have since been shared with the team members involved to ensure corrective actions are taken and to prevent future recurrence.We can only hope that you would indulge us on this occasion and provide us with another opportunity to redeem ourselves.Our dedicated Team is already looking forward to welcoming you back when you are next in Brussels and remain at your entire disposal should you require any further Information or assistance.Yours sincerely,The Steigenberger Icon Wiltcher's TeamChristophe DiasGuest Relations