Hotel Bliss

Hotel in great location, 10 minutes away from Xmas markets and canals. Man on reception was very helpful and he seemed to be doing cleaning and breakfast. Only issue was with a cot which was requested on booking and after ringing and emailing (and then being told email on website is no use) we still didn''t have a cot on arrival. Man on reception brought one but it was absolutely filthy with brown stains all over. There was no way my daughter in law was going to let our 11 month old grandson sleep in it, so they had to let him sleep in the bed with them. Suggest they purchase a new one or stop advertising a cot is available.😒

Geen receptionist aanwezig, kaarten lagen op de balie, geen handdoeken aanwezig in de kamer, pas in de late namiddag, spinnenwebben aan de ramen en vuil, koude kamers amper 18 graden ,om 8u was er al geen fatsoenlijk ontbijt beschikbaar, koffiezetapparaat oud en onhygiënisch, man die er moest zorgen voor de broodjes en beleg hoeste er op los over het buffet gewoon onverantwoord, het enige positieve was de ligging, nog nooit zo slecht gelogeerd geweest en heb er veel gedaan , en als slok op de borrel moesten we een andere kamer nemen voor onze t****e dag, toen we de kamer binnen gingen lag er een hotelbediende in bed te slapen, echt nooit meegemaakt en dat voor die prijs, gewoon van de pot gerukt ,hotel heeft nochtans potentieel om het perfect te doen

A mixed review, but overall, good Odd little hotel. Convenient to many eateries. It was clean but spare. The lighting was dim, and the plug sockets were inconvenient, but it was clean and the bed and pillows were very comfortable. Breakfast was good and a value in Bruges. AC worked well.

Easy access to train station 1 km This hotel is well located about 1 km from the train station and easy access to all the major sites. I loved the terrasse on the roof. There was a sort of carnaval when I was there so the entire square was taken with rides and games. It was quite noisy if you were facing the square. I was facing the back and all was quiet except one 7am delivery to the bar in the back - not a problem, I just took off earlier than planned. The woman in charge is very responsive - I had 2 issues and she immediately addressed them (by immediately I mean she got up right there and then to address it) - you could not ask for better. It is mostly without a reception but the check in and check out are very smooth and can be handled via email. Breakfast was good and varied. My room was quite large given European standards and the bathroom huge, this may have been a handicap room which would explain the large space. Wifi was good and reliable. Lots of restaurants directly below the restaurant and close to a few commercial streets. I would recommend and stay here again - Brugge is beautiful and this hotel brings you to its door!

Sammy Excellent location I park my car in the huge underground parking with paid €15.8 for 24 hours. I booked two city view rooms both are clean and nice viewing. But one room drainage is very bad. Another problem is one room got a bath shampoo but another one room not. Seems room quality is variable.

Nice stay in Bruges Very friendly service, when we checked in it was cold and they said they were fixing the heater, but we were assured it would either be fixed or they would get heaters to put in our room. But the problem was fixed when we came in for the evening. Pretty standard European breakfast and pretty good location. Parking was in the city parking lot directly below the hotel.