Boutique Hotel Die Swaene

What a wonderful hotel and now my favourite in Brugee. We’ve stayed in a lot of hotels over the last 10 years in Bruges. They’ve been noisy and small. This hotel was perfect. It’s so quiet. Our room overlooked the Canal and we didn’t hear any traffic or tourists. The hotel is very well decorated and so are the rooms. Our room was very big to say we were staying in the centre of Bruges. We have two very large dogs and they were made to feel very welcome. Yes, our dogs were very well behaved, but it was nice to know our dogs were treated with so much respect and love. This is very much a pet friendly hotel. The staff couldn’t do enough for us. They were extremely welcoming, the rooms were very clean as was the rest of the hotel. The food was phenomenal and plenty of it. We’re talking high end food with freshly squeezed orange juice, scrambled eggs and crispy bacon, fresh fruit and pastries and so much more!!! Everything looked so pretty inside. We love the decor, very Bruges!!!! Thank you for the best four days we can’t wait to come and visit again Diana, Stuart and our two dogs Abbie and Patchy ❤️

Great experience in a great hotel, in a great location, in a great city- highly recommended , lovely and friendly staff, good breakfast! No issues whatsoever. Room spacious, finally a decent TV size, nice pool. Definitely will come again, thanks a mil ❤️

I cannot fault this place. It had such a wonderful unique style, the bathroom was modern and wonderful (double sinks, hot towel rail, separate toilet, strong hot shower). One of the only places in Bruges with a sauna and swimming pool too. The staff were the highlight though - they went above and beyond for me and my partner, finding us places to eat when we arrived late at night and vegan friendly spots too. There’s parking and the breakfast was amazing with so much choice - again they really catered to us - special thanks to Lionel! Thanks for making our stay in Bruges so much more wonderful.

Muy lindo y cómodo hotel junto a uno de los canales de Brugge, muy cerca de todos los puntos turísticos, con un lindo y rico desayuno. Todos se esfuerzan por hablar español, algo poco visto en Bélgica. Todo el personal colabora para que tengamos una linda estadía! Recomiendo pasar una noche en Brujas, hay menos gente y las fotos nocturnas son espectaculares.

Grand merci à Marleen pour ses très judicieux conseils de circuits de visite personnalisés et un peu en-dehors de la grande foule et grand merci aussi au monsieur qui gère le petit-déjeuner (dont j'ai oublié le prénom, désolé) pour son accueil multilingue et très sympathique et pour ses excellents oeufs. On se lève le matin "In Bruges" comme dans le film et c'est super sympa de voir la ville avant que la masses des touristes arrive. Les chambres sont sympas, on y dort bien et les salles-de-bains sont modernes.

Très joli hôtel dans un style brugeois, au bord d un canal. Il est tout près de la grand place tout en étant au calme. Le personnel est accueillant, efficace et bienveillant. Le petit déjeuner est excellent. Nous recommandons vivement cet hôtel

Hotel réservé via booking on a aimé: Le personnel est resté agréable malgré tous les problèmes rencontrés. la piscine assez grande et le sauna l'ensemble propre et agréable . pour être sincère il nous a été remboursé 1 nuit sur un total de 3 nuits passées pour tous ces désagréments. ** on a a pas aimé · Chambre 40 située au RDC donnant sur le trottoir et les voitures; manifestement cette chambre est meublée avec tous les meubles abimés, caisson du lit cassé fauteuil déglingué etc .. A notre arrivée le coffre fort était verrouillé la télévision ne fonctionnait pas, jamais eu la réception des chaines françaises, la deuxième nuit la climatisation s'est mis à faire un bruit d'enfer et incroyable pas moyen d'arrêter le bruit même en coupant électriquement la climatisation!! nous avons passé une nuit très désagréable. La même nuit une alarme s'est déclenchée dans l'hôtel, le gardien de nuit était complètement dépassé! la penderie n'est pas acceptable il n'y a pas d'étagères pour poser les vêtements, le coffre fort est situé à raz de terre. Seuls 4 cintres pour 2 personnes pour 3 jours. concernant le petit déjeuner, j'affirme qu'il est tout à fait ordinaire . voir les photos . par contre la salle du petit déjeuner est agréable on est servi sur des nappes et serviettes blanches. Autre chose l'hôtel accepte les chiens, c'est sympa mais peu hygiénique comme il y a beaucoup de tapis dans les chambres ... Nous avons même vu un chien au petit déjeuner suivre sa maitresse pendant que celle ci se servait au self !! ce n'est pas acceptable. Pour la troisième nuit nous avons enfin déménagé dans la chambre 34 à l'étage cette chambre était elle tout à fait acceptable

A nice hotel in Bruges. Worth a visit if you can get a good deal on price. But please beware of the issues as stated in my review. The hotel entrance is quaint and luxurious looking. The room we had was classed as a suite and had a relatively nice view of the canal and belfry. One of the window chain latches was broken which I noticed on the last day. There are some improvements that would be welcomed especially for future guests. We were looking forward to the breakfast as the reception staff told us we could have our eggs any way with ham and salmon etc. On the first day of breakfast I asked for poached eggs but was told they couldn’t do them so I asked if I could have scrambled eggs which they did. The guest table next to me asked for eggs with salmon and was told they don’t serve salmon only on weekends. The orange juice was not replenished so I asked and was told by one of the kitchen staff that “I am on my own” The breakfast choice is an absolute disaster for the price you pay. The service, the food choice and the attitude from the staff (although friendly) is not good as it seems as if there was nothing available and it was a very disorderly process asking for or ordering anything. The second day of breakfast there was no orange juice, no cheese. The coffee machine ran out of water and it took 15 minutes for someone to fill it up, Yoris finally appeared with a plastic container full of water. There was a queue of unhappy bemused looking people. 10 minutes later the coffee machine stopped again - drip tray was full. Again a queue was forming including me who was thirsting for coffee. When we left there was still no cheese or orange juice being served. Breakfast was a big big let down on both days and if we were there any longer then we would’ve eaten out elsewhere. Dogs are also allowed to be walked around the breakfast area by guests. This is a big hygiene issue and if anyone has pet hair allergies then this could cause a big problem. These dogs were not service dogs of any kind. When we left we asked Yoris where to get the bus, he was unaware of how to get to Bruges train station by bus or where the bus went from. The pool area was warm but there were lots of dead insects and flies around pool area. Pool side filters open and not covered so a small child or baby could easily swim into the filter hole. Towels in room very dated. Swing door in bathroom was dangerous for young children as it was heavy and could swing both ways and easily catch a child’s or adults hand at that. Our son ran into the glass entrance door to the pool and had a bump on his head. We got some ice and the lady on reception said it had been reported and a sticker lower down the door would be applied. This hotel could be so much better and for the money you pay it needs to be better. Our stay was good - but not amazing so I’d have to give it 3.4/5.

We stayed two nights at Hotel Die Swaene, and loved it so much, that we booked an additional two nights. This hotel is a perfect reflection of Bruges itself, located in a historic building which belonged to an painter, whose paintings adorn the hotel—as explained to us by one of the hotel keepers. Most impressive, the excellent and modern sauna which reaches a solid 70 degrees (celsius), housed in a space containing also a fine pool. The hotel boasts a magnificent ballroom that is currently in restoration—a space that promises to be majestic upon completion. The hotel staff is exquisite. Sylvie and Marlene were our primary contacts there. They were profoundly accommodating and gracious. The breakfast is excellent, served in an intimate but spacious area which a covered terrace section that brings in the sunlight. The two breakfast servers are superb—very diligent, and sensitive to individual requests. I come regularly to Bruges, and this hotel will surely be a frequent stop-point during my work periods in this magical city.