Guiding Star Motel & Hotel

作為一個汽車旅館，總體很滿意。密碼門鎖，門和Wi-Fi的密碼入住的時候發到手機上，所以需要客人的手機號。自駕車就停在房間門口的車位上。房間乾淨，床品布草質量良好，淋浴房馬桶乾淨好用，衞生天天打掃。工作人員周到熱情有禮貌。因臨近公路，睡覺時會偶爾聽到車輛經過，但不影響入眠。 需改進的問題2點: 1. 平房又是在偏郊區的地方，晚上衞生間裏會有大小不等的昆蟲爬出來，可能是從地漏裏。 2. 屋內空調直吹床鋪，並且噪聲隆隆，每一啟動就嚇人一跳，開着機肯定睡不了覺。春秋天無所謂，冬夏的墨爾本，還是必須用空調的。

酒店不錯，位置好，出門很方便，房間還算乾淨衞生。服務整體來説的話衹能市一般般，綜合來看，還算滿意，值得推薦。

Friendly. Immaculate. Great location. *****

The room was basic with a queen size bed and one bedside table it was clean . We had dinner in the hotel and the food was delicious 😋🤤 . Probably the best ribs I’ve ever eaten. They accommodated me with my dietary restrictions. Gluten free and low Fodmap. Thanks

I felt that it is well valued for its price and privacy. The location has been wonderful and the staff very helpful. I personally would like to recommend that to address detailed review of items inside the room as some would require updating. Rest assured it’s worth the value

The reception is friendly, meals are great extremely filling, beers are cold . The situation of the motel is the issue . Traffic never stops creating a small window of opportunity for a good night sleep. The rooms are clean and very tidy Coffee and tea are provided Beds are comfortable The let down is the constant noise of Traffic

Wonderful secure comfortable rooms with ample parking spaces n just wonderful friendly staff. Even the cleaners were so friendly. Nice spacious room with a small toilet n shower area but it was just the right size. PIN number locks were another assuring thing about it

Our stay was excellent. Bed linen was crisp and fresh (though no top sheet and bottom sheet wasn’t fitted, it was just a flat sheet). Bathroom was a bit dated but everything was clean. Thankyou for our stay

We arrived to find the reception closed and was directed to bottle shop, the guy finally came and told us to go to the hotel bar, we entered and he pointed to see the other guy at the bar who was very pleasant, got our key and entered the room to find no iron but an ironing board. So went to get a bottle of wine to take for dinner at bottleshop and had the same mid 50s/60, guy, we had when we first arrived. After paying for my bottle I asked if they would have an iron as there is a ironing board but no iron in the room , he replied we want have one they get pinched, so I replied 'so you can't provide one for me? He replied i said ' I'll have a look 🙄' asked my room number and I went back to my room in absolute disgusted to be spoken to so rudely. He then dropped one of with no apology or a word... We had been on holidays for 8 days and going out for dinner and wanted to iron some clothes ... understand they get stolen but didn't need to be spoken to like this🙄🤔😡