The Clive Arms

Everything about this place was of a very high standard. Our room was nicely furnished and extremely clean. Staff were lovely and friendly. We ate in the restaurant twice and had beautifully presented, tasty meals. The whole complex ( farm shop, distillery, etc) was very interesting and added to the whole experience. Definitely be back.

Wow! What a wonderful experience. The food is sooo delicious!! Rooms really lovely. Love this place so much!! Amazing! Can't wait to come back! Staff really nice and helpful. Restaurant and pub very tastefully dome an very comfortable.

I booked an overnight stay & dinner for my mom as birthday treat to visit the distillery on site. I have to say overal I was very dissapointed with services provided and the customer service was non existent. I have tried raise this complaint with many members of staff and noone has bothered to contact me back. The first room we was given wasn't very clean and very cold. The heating wasn't sufficient for the room and the bed sheets had blood stains on, we was moved to another room which was much cleaner. The main issue was getting a knock the next morning by a very aggressive cleaner, arguing with us that "one room was hot one room was cold." Which in fact wasn't the truth, when we tried to explain the situation to her, she got very agitated with us. Proceeding to tell us that they renovating the place but only with cheap stuff and didnt do proper job. I do not expect this at all from staff at the clive arms, especially after paying £125 for room and spending over £80 in restaurant. Just be aware that you could get better experience staying in Travelodge down the road. I personally won't be staying or visiting the clive arms again as I notified a member of team on morning, said someone would call me, no-one did. I followed up with email and had no response. This is the worse customer experience I have ever experienced.