The Douglas Hotel

This hotel has been fabulously renovated and everywhere is immaculate with lots of original features. The staff were all very pleasant and eager to please. We had a wonderful room: an Executive Double Sea View with wonderful views across the bay on the first floor. It was more of a suite - a hallway with a wardrobe, a huge bathroom with lots of grab rails etc and a lovely large light bedroom with lots of storage, a small sofa and two other chairs. The bed and pillows were both extrembly comfortable. There is a lift. We ate in the Bistro the first night but, strangely, nothing has been done to maximise the sea views. It’s all very dark and laid out in booths with high backs and studded dark brown leather. After that, we chose to eat in the bar (same menu) and appreciate the light and the views across the bay. The reasons I haven’t given this 5*: Despite the bathroom seeming to be disability accessible, the shower is only over the bath which was quite deep to get into Biscuits were only provided in the room on the first day which seemed stingy for the price we were paying No choice of tea bags in the room but, on request, they were provided willingly The darkness of the Bistro The unnecessary air conditioning in the Bistro both in the evening and at breakfast

Friendly courteous staff,beautiful hotel good food been before and will return.

We really enjoyed the hotel, the service was impeccable and the rooms were spacious and tastefully furnished. The only complaint would be the pillows, which were too fluffy and not supportive enough.