Vieraskäyttäjä
8. kesäkuuta 2022
I have booked this apartment on June 23 since April 23 and my booking is confirmed since that day. Then I contacted this apartment again about my booking via whatsapp 3 weeks before my arrival and I was still informed that my booking is confirm. But 2 weeks before my arrival when *********** has just charged my credit card I am informed from this apartment that my booking is CANCELLED because I ONLY BOOKED FOR ONE NIGHT. I think this apartment is really UNPROFESSIONAL MANAGEMENT because if they do not want anyone to only book for one night then they should have set a MINIMUM STAY so noone can book their apartment for one night . On the top of that even my booking is cancelled but I still see that if me or someone elses would like to book this apartment for one night now it is still bookable. I just want to tell this apartment about HOW TO BE A PROFESSIONAL IN BUSINESS. If something is wrong they should have to take care for what they have done wrong, fixed it right away and they can not just let this situaltion happened again. I am also the owner of the resort in Krabi, Thailand and my resort is also selling on ***********. To be honest , since I have opened my resort for 15 years I HAVE NEVER EVER CANCELLED ANY BOOKINGS BECAUSE THE GUESTS ONLY BOOKED FOR ONE NIGHT . Moreover for any kinds of business, If your are really a professional business man you can not just cancel any booking without enough reason. You can only cancel if your property is not overbooking or no closure of the property. In Thailand we can not just kick any bookings out because the guests only booked for one night and it is so ridiculous to do this . If the hotel really has to cancel any booking because of 2 reasons I mentioned before then the hotel is supposed to find a new place, better standard for the guests. But this apartment did not even find a new place for me and I have to be the one who contact *********** including find a new place by myself. For anyone who would like to book an apartment around Lake Bohinj TRY NOT TO BOOK THIS APARTMENT becasue you never know when your booking will be cancelled and if they cancelled your booking only few days before your arrival and you can not find a new one then you will get in trouble to find a new place and on the top of that you might to pay way more expensive then what you normally pay.
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