Mandalay Holiday Resort and Tourist Park

My checking in experience was not great. The lady at the counter asked for my credit card even though I had already paid in full amount 1 week prior. She said it’s not showing on her end and just left me waiting while she continued her checks and my kids were restless in the car. Eventually my husband had to come down and see what was taking so long. She said she couldn’t see I had paid for it even though I showed her the invoice and receipt of payment. Then she eventually gives me some wristband's and says I’ll keep looking this is your house number. And then off I went. Not knowing where our place was we drove around some time looking for it. Had no idea where to park everything had reserved written on it. We eventually found our place. Didn’t realise I wasn’t even given a key. Had to walk back to reception to ask for a key to our property. 30 mins after arrival and still not settled with 4 kids and after long drive. Not welcoming at all.

Fantastic stay camping at Mandalay. The facilities are excellent. The pool and waterslide are the highlights. Loungers by the pool are lovely. Nice grassy and shady tent/ caravan sites. Staff are lovely. Bathrooms so clean. Will definitely be back.

We had a 6 day stay in our caravan at mandalay, we thoroughly enjoyed our time here, it is one of the best kept caravan parks we have stayed at. The facilities were always clean and tidy and the staff were friendly. The pools and slide were a huge hit with the kids. The beach is a short walk away. We will be back!!

This is an excellent caravan park, infact, I would say the best we have stayed in whilst travelling the South West. A bit more expensive than most but definitely worth it! I can't fault this park! Worth a visit, grass sites, lots for kids & close to Geographe Bay for a swim.

Amazing facilities, great family friendly park! However even better customer service, so thankful for our interactions with all staff, well done on employing an awesome team! Wonderful stay, loved it and booked again for next year, thank you!

I agree with all the reviews that state it is the best holiday park in South West WA. It is the cleanest we've seen. The cooking utensils, pans and frying pans are in excellent condition. You may need to bring a chopping board with you though (I didn't find any in our kitchen). The general design of the park and our chalet is, again, the best we've seen. We had a very good time here, it was very quiet until crowds arrived on Friday evening. Next time we'll make sure we check out Friday morning and don't stay for the weekend. It suddenly became too loud and too crowded. What I loved the most was the sprinkler that started off just after 10pm and cleared the roaring crowd from under our windows. How clever! What could be better: Our dishwasher was a small one. A 3-bedroom house definitely needs a bigger one. The shower was a fixed one which makes it extremely difficult to wash little kids especially if they are covered in sand. We'd appreciate a hose that can be moved around. The swimming pool opens only at 8. It would be better to be able to access it from 7am. The sprinklers are so strong that they water the rooms through open windows (chalet 13). Our bath mat was constantly soaking wet. Two bath mats would be better than one. One is being used while the other one is being dried. Everything else was amazing!